Papersbyjol

Three BRM Metaphors - ANSWERNavigator, Connector, Orchestrator Navigator - ANSWERFacilitates convergence between provider and Business partners. Breaks down walls and embeds Provider capabilities within the Business Partners so as to increase agility and business value. Facilitate business strategic planning and road-mapping for the Business partner. Guide key provider roles on behalf of the Business partner such as Enterprise Architecture, Portfolio, and Program Management Conneto...

abstract level - ANSWERIn theory development, the level of knowledge expressing a concept that exists only as an idea or a quality apart from an object. concept (or construct) - ANSWERA generalized idea about a class of objects that has been given a name; an abstraction of reality that is the basic unit for theory development. deductive reasoning - ANSWERThe logical process of deriving a conclusion about a specific instance based on a known general premise or something known to be true. ...

Identify the missing words from the definition of Business Relationship Management. Business Relationship Management ____________ and ensures that the potential business value from them is captured, optimized and recognized. A. stimulates business demand for a Provider's products and services B. determines a Business Partner's complete portfolio of products and services C. defines an organization's products and services D. promotes a Provider's product and services - ANSWER...

What is a relationship-centered organization? - ANSWERA comprehensive system focused on relationships as the source for limitless energy, driving value, and helping an organization satisfy its purpose. What are the three (3) elements of the triple bottom line? - ANSWERPeople. Purpose. Planet. What are the four (4) sub-capabilities that make up the BRM capability? - ANSWEREvolve Culture, Build Partnerships, Drive Value; Satisfy Purpose What are the elements of the Evolve Culture framewo...

(IN) - Great work relationships satisfy purpose to help organizations operate indefinitely. <.> - ANSWERY - Page 9 Organizations need Purpose <,> (IN) - Value is defined by revenue and profit. <.> - ANSWERN - (Value is defined by so much more than just revenue, expenses, and profit. It can also come from a person having a sense of pride in a job well done, or from feeling their work has meaning.) Pg 9 Idea of Value is Evolving <,> (IN) - Strong relationships are nec...

What is Portfolio Management? - ANSWERArt & science of making decisions about investment mix and policy, matching investments to objectives, asset allocation for individuals and institutions, and balancing risks against performance. What is a Service? - ANSWERA means of delivering value to customers by facilitating outcomes customers want to achieve. Service value is a function of: - ANSWERUtility (fitness for purpose) and Warranty (fitness for use) And it changes over time Weill & Bro...

House of BRM - 4 pillars (core disciplines) - ANSWER1. Demand shaping 2. Exploring 3. Servicing 4. Value harvesting House of BRM - Roof - ANSWERClarity of the BRM role in context of provider STRATEGY and OPERATING MODEL BRM Competencies (6) - ANSWER1) Strategic Partnering 2) Business IQ 3) Portfolio Management 4) Provider Domain 5) Powerful Communication 6) Business Transition Management Typical BRM role - ANSWER-sits at intersection of service provider and business partner -s...

Purpose, Planet, People - ANSWERWhat are the three elements in the triple bottom line? A relationship-centered organization is a comprehensive system focused on relationships as the source for limitless energy, [ ? ] and helping an organization satisfy its purpose - ANSWERDrive Value Which of the following statements about relationship-centered and traditional organizations are true? 1. A traditional organization leaves relationship-building to chance, while a relationshipcentered org...

Business Relationship Manager - ANSWERA role that serves as the strategic interface between a Provider, and one or more Business Partners to stimulate, surface and shape business demand for the Provider's products and services and ensure that the potential business value from those products and services is captured, realized, optimized and recognized. Three Perspectives of BRM - ANSWER- Role (duties and responsibilities) - Discipline (skills, capabilities and knowledge) - Organization Ca...

Dependent Group Contingency - ANSWERThe group's reinforcer is dependent on the behavior of an individual or small group of individuals. Independent Group Contingency - ANSWERAll members of a group are offered a contingency, but only the individual's who meet the contingency earn the reinforcement. Interdependent Group Contingency - ANSWERIn order for the group to earn reinforcement, all of the individuals in a group must meet the criterion of the established contingency. Response ...