Class notes

Information Management Class Notes

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Course
COMP72370

This course is an overview of the nature of information and its use in business. Topics will include: computer hardware and software architecture, telecommunications and the Internet, database management, decision support systems, ecommerce, systems acquisition process, and security, global and eth...

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Uploaded on August 3, 2023
Number of pages 66
Written in 2023/2024
Type Class notes
Professor(s) Kevin mcdermott
Contains All classes

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Chapter 1: MIS – Management Information Systems
What is an Information System?
• An information system (IS) is a group of components that interact to produce information

• Five fundamental components of computer-based information systems are:

1. Hardware
2. Software
3. Data
4. Procedures
5. People

What is MS?
• Management Information Systems (MIS) comprise the development and use of information
systems that help organizations achieve their goals and objectives

• Key elements:

1. Development and use

2. Information systems

3. Goals and objectives

Development and Use of Information Systems
• You need to:

– Take an active role in order to ensure that system will meet your needs

– Learn how to acquire information systems

 Figure out how the system works

– Learn how to use information systems

 Security, backup, recovery

Achieving Business Goals and Objectives
• MIS aids businesses in achieving objectives

– Organizations themselves don’t do anything, so MIS allows them to run operations

• MIS empowers users to reach goals

– Need to be developed to actually assist rather than for the sake of having tech

,Social Media: Changing the Relationship Between Customers and
Business
• Social media allows people to connect and share their opinions about the world

• Social Media/Networking, where often ignored by companies at first – but it allows good press
and bad press to be shared to millions within seconds

• Now, organizations are creating strategies that incorporate social networking tools

Examples:

- Blogs, Vlogs
- Instagram Accounts, Facebook Accounts
- YouTube Channels

How is IS Different from IT?
• Information system (IS) is a system of hardware, software, data, procedures, and people that
produces information

• Information technology (IT) represents raw technology, components of IS

– Hardware

– Software

– Data components

• IT refers to:

– Methods

– Inventions

– Standards

– Products

• IT must be embedded into an IS to help accomplish objectives

– Technology must be combined with people and procedure components

– IS includes people, which impacts the design and implementation of the system

– Successful business people utilize differences between IT and IS to improve their
systems

Why Are Information Systems Important for Our Economy?
• Information and Communications Technology (ICT) sector is the most closely related to use of
IS in Canada.

• ICT sector provides products and services that other industries rely on such as software,
manufacturing wholesaling, telecommunications, computer services

,How Do Successful Business Professionals Use IS?
• Consumers are accustomed to yearly advances in devices, services, and pricing

• Products should be

• Free – free or delivered at no cost (Twitter, Instagram, Facebook)

• Perfect – Contain no errors or competitive with alternatives

• Now – Delivered almost immediately, usable, and available 24/7

• Today, every business professional uses numerous information systems, some basic ones are:

• Email

• Accessing webpages

• Using word processors, spreadsheets, presentations

• Instant messaging and location-based services on smart phones

• To be successful business professionals need to learn to use the following:

• Use of mobile devices and applications, and collaborative systems

• Use of project-management software – Microsoft Project, OpenProject

• Business graphics – MS Visio, SmartDraw

Gaining a Competitive Advantage
Five key transformative technologies will be in demand:

1. Virtual and augmented reality

2. 5G mobile

3. 3D printing

4. Blockchain

5. Artificial intelligence

Communication, business skills and technical knowledge are paramount

Five occupations predicted to have above-average growth rates:

• Computer and information systems managers

• Computer engineers (except software engineers, designers)

• Database analysts, administrators

• Computer programmers and interactive media developers

, • Graphic arts technicians

What is the Shape of Things to Come?
• Moore’s Law noted that the density of circuits on an integrated chip was doubling
approximately every two years or so

• Prediction is accurate for past five decades, one of few accurate predictions

• Same amount of money can buy increased computer capacity than 50 years ago

Networks Effects and Lock-in
• The value that is received from using certain technologies increases significantly as the
number of users increases.

• Examples:

– Fax machines: couldn’t have sold just one

– Social networks: need others to join

• Once established, network effects can lock-in users and make it harder for them to switch
technologies

Business of IT and IS
• How will the changes in IT and IS affect the way we live and work?

– Business is changing because of advances in IS and IT

– Mobility devices will change what it means to go to work, allow remote working
anywhere, anytime

– Ability to handle (find, process, understand, communicate) data is going to be important
skill for decades to come

• Within the next decade:

– Unlimited storage will be almost free

– Analytical software will reveal hidden information

– The real and virtual world will collide as wide-area networks (WANs) become cheap,
reliable, and widely available

– These technology trends will enable deep, powerful, performance-enhancing
innovations that will be felt in almost every industry

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