MANA 444
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What is training? - Formal and planned efforts that allow employees to acquire KSAs to improve performance in their current job 
 
What is development? - Formal and planned efforts to help employees acquire KSAs required to perform future job responsibilities, i.e., career goals and organizational objectives 
 
How do we learn? - Senses > Filters (perceptions) > Memory (short & long term) 
 
What are intrinsic benefits? - - benefit by acquiring new knowledge and skills that enable them to ...