Hospitality /Intro to Hospitality /Culinary Arts and Hospitality Exam Package Deal-Solved

Pineapple - ANSWER-What has been a symbol of hospitality for centuries? Hospitality - ANSWER-This is any organization that provides food, shelter, recreation, and other services to people away from home. False - ANSWER-True or false: Hospitality just has to do with hotels. Management - ANSW...

Hospitality Industry - ANSWER-provides food and shelter away from home "one industry" concept - ANSWER-hospitality field has a wide variety of opportunities. to obtain career advancement, you must - ANSWER-have a broad range of skills basic work of managers calls for... (3) - ANSWER-opera...

revenue per available room - ANSWER-the measure of how hospitality is peforming in the industry restaurant share of the food dollar - ANSWER-48% Characterization of hotels - ANSWER-full service, limited service, suite hotels, resort, conventional Service - ANSWER-a derivative product and oc...

Ch 1: Marriott values their ____ and says that they are the number one _____. - ANSWER-employees, customer The pineapple is a symbol of? - ANSWER-friendship, hospitality, welcome Internal customer is an? - ANSWER-employee Moments of truth are? - ANSWER-guest encounters Every hospitality ...

behavioral school of management - ANSWER-management theorists who sought to develop better ways to motivate workers than the rules, systems, and wages proposed by the classical management theorists. classical school - ANSWER-a school of management thought in which workers are seen as rational peo...

An expensive jewelry store provides computer tablets with a fun jewelry design game to entertain customers' children. The store is A. accommodating the needs of parents. B. encouraging children to visit the store. C. preventing children from touching display D. developing a new jewelry line f...

What is a common consequence that comes with a civil lawsuit? - ANSWER-Paying a fine The goal of many governmental agencies is to protect the... - ANSWER-Rights of business From a legal standpoint, hospitality and tourism customers have the right to expect businesses in this industry to take.....

Lagest hotel chain number of locations - ANSWER-Best Western Largest hotel chain number of rooms - ANSWER-Marriott First Franchise in the US - ANSWER-Ritz Carlton 1907 New York City Management Contract in the US - ANSWER-Responsible for the rapid growth in the hotel industry since the 1970s...

Assume that a Federal Appellate Court is considering legal issues arising from a case in U.S. District Court. During the course of analyzing the issues, the appellate court unanimously feels that the federal statue which the case is based upon conflicts with the U.S. Constitution. In evaluating the ...

time management - ANSWER-ability to plan and execute control over the amount of time spent on specific activities to effectively accomplish goals in a timely manner Delegation - ANSWER-the process of assigning tasks to others good work ethic - ANSWER-to demonstrate a _____, employees need to b...

The provision of service to customers before, during, and after a purchase - ANSWER-Definition of guest service Definition of guest service - ANSWER-The provision of service to customers before, during, and after a purchase Internal customers are - ANSWER-The people inside any company who rece...

professionalism - ANSWER-the combination of knowledge, skills, attitudes, and behaviors a person shows while performing and interacting with others Carryover Cooking - ANSWER-The internal temperature continues to rise after removing a steak from the grill. This called... A good first impressio...