ONBOARD PASSENGER OPERATIONS
P6 Outline the reporting procedures for ensuring Civil
Aviation Authority (CAA) compliance.
The Civil Aviation Authority is in charge of aviation safety control in
the UK as well as assessing airspace policy, economic regulation of
Heathrow, Gatwick, and Stansted Airports, airline licencing and
financial health, and management of the ATOL financial scheme.
When customers travel, it ensures that the aviation industry follows
the highest safety standards, that they have an option, that they get
good value for their money, that they are covered, and that they are
handled equally. The CAA encourages airlines and airports to
improve their environmental safety, and the aviation industry
effectively manages security risks. All reports are then submitted to
CAA, DFT and AAIB.
Reporting procedures:
Defective equipment.
After every flight, the cabin crew have to report any defective
equipment on board the aircraft. This defective equipment
could be located anywhere on the aircraft, such as the galley,
aisle, restrooms, overhead lockers, and even the member, and
could even communicate the same message to the senior
cabin crew member, who will then report it to ground crew who
can repair the equipment.
It is mandatory to report any hazardous goods accident,
incident, or the discovery of undeclared or dangerous goods in
freight or passenger luggage. As a result, any defective
equipment should be reported to the ground crew.
Any incident involving, for example, a faulty condition or
unsatisfactory behaviour or procedure that did not
immediately endanger the aircraft but would create a hazard if
allowed to proceed uncorrected, or if replicated in separate,
but possibly, circumstances should be recorded. Last but not
least, this will be written in a book and kept as a record.
Safety incidents.
Confidential Human Incident Reporting Program (CHIRP), Air
Safety Report, and CAP 382 the Mandatory Occurrence Report
Scheme are some of the ways to report safety accidents
(MORS). The aim of reporting an incident is to enhance aviation
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