Essay
Unit 4: Business Communication- P5
- Institution
- PEARSON (PEARSON)
P5: explain the legal and ethical issues in relation to the use of business information
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HSS Hire Legal Team - How is your Data Stored & Used at HSS Hire?Dear Sir/Madam,
This document highlights how your data is stored and used at HSS Hire. With this document we aim
to reassure and guarantee that your data is stored safely and used in ways that not only benefit us as
an organization, but our customers as well. Your safety is important to us.
What Data do we collect from you?
1. Your full name and date of birth
2. Your contact details and address
3. Information from your customer account registered on our website
4. Voice recording for training purposes
5. CCTV footage taken at any of our sites for security purposes
6. IP Address, MAC Address, Device Type, Operating System, Browser & Browser Version,
Domain, Clickstream Data and Cookies.
When might this collection happen?
1. Contacting us in any form (telephone call, request a call back or sending a message)
2. Creating an account with us and becoming an HSS Account Customer.
3. Signing up to receive our newsletters.
4. Obtaining a quote for hire of our products or services or purchasing our products/services.
5. Signing up with HSS Training Course
6. Applying for a job to work within our organization.
Data Security
We have put in place appropriate security measures to prevent your personal data from being
accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit
access to your personal data to those employees, agents, contractors and other third parties who
have a business need to know. They will only process your personal data on our instructions and
they are subject to a duty of confidentiality. We have put in place procedures to deal with any
suspected personal data breach and will notify you and any applicable regulator of a breach where
we are legally required to do so.
Data Retention Period
We only use your data for as long as necessary to assist in the fulfilment of why we collected it in the
first place (including for the purposes of satisfying any legal, accounting, taxation or reporting
requirements). To determine the appropriate retention period for personal data, we consider the
amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised
use or disclosure of your personal data, the purposes for which we process your personal data and
whether we can achieve those purposes through other means, and the applicable legal requirements
Contact us at: 0345 608 728 2828
Request a call back at: www.hss.com/ | Email: datagovernanceteam@hss.com
Oakland House, 76 Talbot Road, Old Trafford, Manchester, M16 0PQ
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