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P1 Explain how a large business recruits and selects giving reasons for their processes
Introduction to Recruitment & Selection Process
In this assignment I will be explaining the Tesco business recruitment and selection process and give
reasons for their process. Recruitment is the process of finding the correct individual for a particular job
in a company1. Where else, the selection process refers to the methods used to choose the most
suitable candidate for a particular job. For example, Tesco process of selecting candidates focuses on
Skills such as communication skills, motivational, punctual, and a quick learner2.
Tesco plc trading as Tesco, is a British multinational groceries and general merchandise retailer
headquartered in Welwyn Garden City, England. It is the third-largest retailer in the world measured by
gross revenues and the ninth-largest in the world measured by revenue3. Tesco is the biggest private
sector employer in the UK. The company has more than 360,000 employees worldwide. In the UK, Tesco
stores range from small local Tesco Express sites to large Tesco Extras and Superstores. Around 86% of
all sales are from the UK. Tesco operates in 12 countries outside the UK, including China, Japan and
Turkey. It has recently operated in the USA as well. Tesco’s strategy includes diversifying and growing
the business by international expansion4.
Explain reasons for recruitment of staff in Tesco
As Tesco is a large company will have a regular recruitment process for reasons such as:
Staff turnover, Tesco’s turnover rate among front-line workers has increased due to the coronavirus
pandemic, as some workers may have got the virus or some may be self-conscious therefore leaving
their jobs. Tesco had to recruit more employees to fill in these gaps within a time period. Furthermore,
Tesco has a record of 420,000 employees5. So in the long term, there would be a high rate of retiring
staff members and more job places will be available for new staff. This would lead to high demands of
staff and high costs leading to a decrease in sales turnover.
To fill in new posts created by more product development Tesco will recruit new employees with high
skills, this would improve the businesses productivity and efficiency. For example, employees would be
needed as the market expands and new stores are opened. Tesco is one of the biggest companies
therefore they would have many departments that would require well skilled and trained employees to
meet customers’ demands and improve the business products and services which will therefore satisfy
their customers leaving them with a good reputation and higher revenue as customers would stay loyal
and purchase goods from Tesco as they are trustworthy. Tesco would also recruit employees to promote
existing staff to a higher-level job within the organisation. For example, during the Covid lockdown Tesco
created 16,000 new permanent jobs 6.
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