Exam (elaborations)
Neuton & Neuton Activity 5 (ACHIEVED DDM OVERALL)
- Institution
- PEARSON (PEARSON)
How I answered part of a mock exam for Unit 14.
[Show more]
Content preview
IT Service DeliveryTask 5 - Implementation report on the impact of IT service
delivery
Name Ryan Griffiths
Candidate Number M698885
Centre Number
Date 25/11/2020
Organisation
Activity 1: 61 mins
Activity 2: 60 mins
Activity 3: 65 mins
Activity 4: 85 mins
Activity 5: 139 mins
Proof reading: 20 mins
Total: 430 mins
Implementing your solution and delivering the organisation’s services and
products
An implication to implementing my solution is downtime. Installing the
computers at Neuton & Neuton Retail will take a long time. The organisation
could even lose business while there being installed. To avoid this, Neuton &
Neuton Retail could direct customers to their website, for them to still get
business and can set up their building at the same time.
Managing and supporting staff
An implication to supporting staff is the Health and Safety Regulations Act.
Staff are going to be using computers all through the day and may begin to
experience headaches. This would be bad for Neuton & Neuton Retail because
they could do damage to the staff and they could sue them. To avoid this,
Neuton & Neuton Retail could allocate breaks to the staff, so they can give
their eyes a rest.
Managing and supporting the organisation's clients
An implication to managing their clients is privacy. Neuton & Neuton Retail are
going to collect a lot of personal data about people such as banking
information, addresses and their name. If they weren’t able to secure it from
malicious people, customers wouldn’t trust them with their information. To
secure people’s privacy, Neuton & Neuton Retail would have to make sure
their anti-virus software is up to date to ensure no malicious programs get on
the system.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Scrumlin. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for £9.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
75632 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy revision notes and other study material for 14 years now