Case
btec business level 3 unit 4 managing an event assignment 3
- Module
- Unit 4 - Managing an Event
- Institution
- PEARSON (PEARSON)
this is assignment 3 for unit 4 btec business
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Unit 4: Managing an event Assignment 3In this assignment I will be talking about my own event which I have set up in the
College for Cancer Research UK. I will discuss the experience, collaboration and
the overall benefits of this event followed by a rationale and conclusion.
P7. Stage an event, demonstrating some relevant management skills.
Management skills needed for this:
The management skills that I endure are the talents of people. In this kind of
circumstance, this ability is crucial since I connect with senior managers, reps,
players and other employees. To succeed, I must know how to deal efficiently
with people as a trustworthy, while at the same time pleasant negotiator with a
certain sense of humor. I feel, therefore, that ability is vital, because relationship
building is the key to this position.
Another thing I can do is listening to, because it is important to comprehend the
main stakeholders and CEOs, staff and players who communicate. In the talks on
the Euro 2020 and how Covid 19 should be opposed, every word is crucial. I must
be able to pay attention to what they say and the important talks. That is why I
use these stated and unsaid phrases to ensure that I am a step forward in my
planning process.
In this situation, my problem-solving abilities will be extremely suitable. It is vital
that I be resourceful with this epidemic because of the predicament we confront.
The pandemic causes Euro 2020 to rise, and so I need to be sure that I do this for
the finest Euro 2021 event effectively. I am going to face numerous problems,
therefore I have to remain cool and solving.
My organisational skills also need to be fluid and perfect in order to succeed in
multi-tasks. One target list step by step is great, as it works extremely well. This is
necessary in order to preserve public security as a priority objective and
objectives, such as the suspension of matches and other matches in Europe. The
whole image is crucial.
P8. Review the success of the event in meeting aims and objectives,
achieving targets and receiving good feedback from stakeholders.
, In this epidemic, communication between employees and clients is crucial. It is so
best to establish a customer dialogue. Therefore, communicating is better than
communicating beneath. The uncertainty of the global crisis is quite unsure,
therefore it is vital to talk to the customer because he can demonstrate that the
company is doing well and keeping the client happy and tranquil. It also leads to a
faithful consumer.
It is essential to be open with clients to get loyal to the company following this
epidemic. Things don't always go smoothly, as it is difficult for anything to operate
anything with this epidemic. The ideal thing is not to hide anything from the client
and not to lie to the client if something is wrong. This demonstrates honesty and
might lead to loyal consumers.
Because of this epidemic many customers are always worried thus that
communication tones are crucial. Springiness, respect and trust are shown. The
client wants leadership and the personnel are convinced, thus, especially in this
scenario, it is vital to be genuine and sensitive.
People are worried and nervous in these times. It is vital to make the consumer
feel better. It is essential to be honest and transparent to the client. Recognizing
that client tension ensures you feel better and trust better.
With a small survey, customers may make a big contribution after buying
products or a service etc. They can complete an inquiry on how the service is
provided by the employees. Did they feel safer and less stressed and addressed
any of their questions? These are crucial things to consider, since when a client in
this difficult time isn't treated correctly, then it is tougher to keep the consumer
loyal in the long term. This would be an excellent way to examine how good the
customer service is at the client's satisfaction.
Customer Service Survey
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Overall satisfaction of service
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