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Health and Social Care Level 3 Unit 9 Promote good practice in handling information
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Health and Social Care Level 3 Unit 9 Promote good practice in handling information
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Unit 9 HSC 038 Promote Good Practice in Handling Information in Health andSocial Care Settings
Information – some definitions & principlesPersonal Data is....Any data that can identify
a living person, e.g. names and addresses. Such information should only be stored in
the appropriate System (e.g. Care Plan, Personnel System) and is subject to legal
protection. Health and Social Care staffs are obliged, under the terms of the Data
Protection Act, to ensure that appropriate security measures are in place to prevent any
unauthorised access to personal data, whether this is on computer or on paper. This
includes transferring information via digital communication technologies including Wi-Fi
and email.
Confidentiality.....Personal or commercially-sensitive data should not be taken or sent
outside of the care setting unless authorised and in accordance with the care policy.
Confidential data should not be shared with outside agencies or partners unless an
existing confidentiality agreement is in existence; even in these cases confidential data
should never be transferred in plaintext and as a minimum-security measure, Power
Archiver can be used to Zip files with password protection.Confidential personal
information is likely to include (but is not limited to) Information about a person’s:
• Physical or mental health.
• Social or family circumstances
• Financial standing and financial details.
• Education, training and employment experience
• Religious beliefs
• Racial or ethnic origin
• Sexuality
• Criminal convictions
, Unit 9 HSC 038 Promote Good Practice in Handling Information in Health and
Social Care Settings
1.1 Identify legislation and codes of practice that relate to handling information in
health and social care.
Within the health and social care setting there are numerous pieces of legislation and
codes of practice designed to protect individuals. These are there to protect from
breaches of confidentiality were the information held on that individual is only viewed by
staff directly involved in their care.
Codes of Practice are drawn up by individual care organisations and by bodies such as
the Commission for Racial Equality and the Equal Opportunities Commission as part of
their remit under law. Codes of Conduct are guidelines for professional and ethical
practice that are produced and issued by the regulatory bodies of the various care
professions.
Examples of Codes of Practice:In health and social handling of information is important,
the information that you write in files should be clear and factual. You must not include
irrelevant information, or opinions that are not backed up by facts, and write only about
the person concerned. You must always sign and date the information. Anything you
write should be true and able to be justified. They should not involve what staff have or
haven’t done (used as a form of passing notes on to the next member of staff)
The Data Protection Act 1998 (since 1984) is a piece of legislation which defines the law
on processing data of people living within the United Kingdom. The 1998 Act which
becomes law from 1st March 2000 extends the 1984 Act to bring it into line with the
European Directives on the subject and thus to harmonise the Data Protection
environment in the European Union.
The purpose of the Data Protection Acts is to protect people from having information
about themselves abused. In other words, in spite of its name it is intended to protect
individuals rather than data. It does this by imposing restrictions on what those holding
personal information may do with it and to whom they may pass it.
This Act protects access to information and confidentiality of personal information.
Service users are entitled to know whether any information about them is being held by
a care organization. If it is, they have the right to apply to see and be given access to a
copy of the information.
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