Unit 4/SHC34 OR EDI UNIT CT236 PRINCIPLES FOR IMPLEMENTING DUTY OF
CARE IN HEALTH, SOCIAL CARE OR CHILDREN’S AND YOUNG PEOPLE’S
SETTING
INTRODUCTION: PRINCIPLES OF CARE
The principles of care underpin the work of everyone in health, social care and early
years services. All care workers should follow the principles of care when working with
individuals, to make sure they all receive the correct care they need and are
empowered and valued. The principles of care help to protect both clients and care
workers. What are the main principles of care?
Promoting effective communication and relationships
Promoting anti-discriminatory practice (including policies and codes of practice)
Maintaining confidentiality of information
Promoting and supporting individuals’ rights to dignity, independence,
empowerment, choice and safety
Acknowledging individuals’ personal beliefs and identity and respecting diversity
Protecting individuals from abuse
Providing individualised care
LEARNING OUTCOME 1
1.1 Explain what it means to have a duty of care in own work role
Duty of care is a legal obligation imposed on a carer requiring that they adhere to a
good quality and standard of care. It is my duty to take care of vulnerable adults and to
ensure that their needs and well-being are looked after . that a person acts toward
others and the public with watchfulness, attention, caution and prudence that a
reasonable person in the circumstances would. This includes protecting service users
from any harm or abuse that may occur and avoiding any acts that could result in injury,
but it also means respecting service users and giving them choices. If a person's
actions do not meet this standard of care, then the acts are considered negligent, and
any damages resulting may be claimed in a lawsuit for negligence
, Unit 4/SHC34 OR EDI UNIT CT236 PRINCIPLES FOR IMPLEMENTING DUTY OF
CARE IN HEALTH, SOCIAL CARE OR CHILDREN’S AND YOUNG PEOPLE’S
SETTING
Furthermore, duty of Care means providing care and support for individuals within the
law and also within the policies, procedures and agreed ways of working my employer.
It is about avoiding abuse and injury to individuals, their friends and family and their
property. Every individual should be supported and enabled to live in an environment
which is free from prejudice and safe from abuse.
As a support worker, you put the interests of the individual you support first. You must
ensure you do everything in your power to keep the individual safe from harm. It is your
duty of care to treat individual with dignity and respect.
Maintaining confidentiality is part of your duty of care. This is ensuring all personal
information are stored appropriately.
In your assignment, you can write - as a support worker, for example:
In my role as a social / health care worker, I have a duty of care which requires me to
follow the correct procedures and policies that ensure service users, co-workers, my
employer, members of the public or I, myself do not suffer unreasonable harm or loss.
There is a statutory responsibility which underpins everything I do and if not exercised it
could result in serious consequences for myself and/or others and give rise to potential
claims of negligence or malpractice and personal liability.
‘Duty of care’ within my role means that I and my employer have a responsibility to
deliver a service to the people in my care. By following organisational policies, and the
GSCC codes of practice we are able to comply with our responsibilities in respect of our
‘duty of care’.
1.2 Explain how duty of care contributes to the safeguarding or protection of
individuals
Duty of care is very relevant when safeguarding and protecting individuals or clients
(also young autistic adults). It is the duty of care of support workers or carers to protect
a client from physical abuse, sexual abuse and emotional abuse. It is the duty of care of
a carer to maintain confidentiality of clients or service users and respect and protect
their dignity and individuality. Again, it is the responsibility of the carer to ensure that
they are safe from harm, intimidation and humiliation.
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