Unit 8: Recruitment and Selection Process include: . Learning aim(s) B: Undertake a recruitment activity to demonstrate the processes leading to a successful job offer. C: Reflect on the recruitment and selection process and your individual performance. The assignment includes P3,P5,,M3,D2,D3.
...
P3: Prepare appropriate documentation for use in selection and
recruitment activities.
Job Description
Job Title: Customer Assistant
Department: Sales
Location: Great Central Way, Neasden, London, NW10 0TL
Reporting to: Store manager and assistance store manager
Job Purpose:
Provide customers with friendly and pleasant
service and help the staff reach deadlines
and keep the store presentable.
Salary/Rate: £9.11
Job Published: April 17,2019
JOB RESPONSIBILITIES:
Delivering department routines
Answering customer’s questions
Great each customer with a warm and friendly welcome
Work as part of a team to complete store duties
Providing good customer service
Maintaining ad replenishing stock storewide
Notifying customers of sales and special offers
Conducting in store promotions
ABOUT THE ROLE:
, Welcome every client warmly and friendly. Listen and speak to
clients to see what their requirements are. Make sure that the
consumer finds whatever they want. Be enthusiastic about our
goods and services and knowledgeable.
Job Related Skills • Capable of providing high levels of • Knowledge of Local
and Knowledge: customer service. Authority services
• Strong leadership and teamwork skills • Knowledge of payment
• Ability to stay relaxed and competent controls and
in a multi-task setting, even under procedures
pressure. • Local Community
• Makes a positive contribution to team.
• Ability to use the
• Ability to decide according to new system of electronic
policy and information document
• Can understand, preserve, and management
communicate information about the
council’s programmes and facilities.
• Ability to work on own initiative
• I.T. skills
Experience • Working experience in a busy • Cash management
customer-based environment experience
Education / • NVQ Level 2 in literacy and numeracy • NVQ2 or equivalent
or equivalent Customer Service
Qualifications: Qualifications
Other • Access to own transport
Requirements: • Reliable and Friendly.
• Expected to have less than the
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