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Unit 2 (Revision Notes)
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- PEARSON (PEARSON)
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Nadia MuhammadUnit 2: Working in Health and Social Care A5: Monitoring the Work of People Who Work in Health and Social Care
Task: Assess the importance of monitoring the work of health and social care professional, as well as settings. To support you through this, please read
between pages 110 – 112 of the Health and Social Care book. Fill-in the table below with the correct information from the book chapter so you can use it to
revise later.
Line Management What is the role of Line Managers in Health and Social Care? Why is this important in maintaining standards?
The role of Line Managers in Health and Social Care is to manage the work of an individual or of a team in an organisation. This
is important in maintaining standards because line managers first will give an informal conversation or warning then if the
concerns are serious or there is no improvement in performance more formal action may be taken which could finally lead to
suspension or dismissal. This improve the healthcare setting.
Inspection by External Agencies What Agency inspects Health and Care Organisations?
England, health and care provision is inspected by the Care Quality Commission (CQC)
Northern Ireland, health and care provision is inspected by the Regulation and Quality and Improvement Authority (RQIA)
Wales, care provision is inspected by the Care and Social Service Inspectorate Wales (CSSIW) and health by Healthcare
Inspectorate Wales (HCIW)
Scotland, on 1st April 2011 the work of the Care Commisioner passed to a new body, the Care Inspectorate; regulation of
independent healthcare has passed to Healthcare Improvement Scotland
Which Agency Inspects Education (Schools and Colleges)?
Ofsted, in England
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