Summary
Summary Important topics of C1 andC2 (1)
- Module
- Motivation
- Institution
- WJEC
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MotivationFactors Now 5 years 10 years
Training 2 4 8
Praise 5 3 7
Money 1 2 1
Responsibility 3 5 3
Recognition 4 1 2
Teamwork 5 7 5
Challenge 7 6 4
Social factors 10 10 10
Staff discounts 5 4 6
MOTIVATION AND ENGAGEMENT:
- Recruitment and training
- Job design
- Organisational design
- Labour productivity
- Staff retention and labour turnover
- Customer service
WHAT IS MOTIVATION?
- Motivation - the range of factors that influence people to behave in
certain ways
- Motivation is the will to work:
Comes from enjoyment of work itself and/or from desire to
achieve certain goals e.g., earn more money or achieve
promotion
- Methods available to motivate employees
Financial methods (e.g., salary, bonus)
Non-financial methods (e.g., passing on responsibility or praise)
12.05.2021
TAYLOR’S THEORY:
- He suggested that workers are primarily motivated by pay, and
probably just pay alone.
- Since workers are only motivated by money, then they don’t
inherently enjoy work, because of this, employers should monitor
workers closely to ensure they are not slacking
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