Other
DISTINCTIO Using Social Media in Business Unit 3 Assignment 1
- Institution
- PEARSON (PEARSON)
The first assignment for unit 3 using Social Media in Business
[Show more]
Content preview
Due to social media accounts being free to set up, they can make an account to promote their businessas a whole or just their products without paying anything, by creating posts of them which users of the
social media platform can like or share. All big companies, such as amazon, apple and google all have
social media accounts where they post regularly.
, A user can comment on one of the business's posts with an inquiry or question, then the business can
reply to them with their social media account.
This allows for quick and simple communication between the two and is much better than other
alternatives of customer service. It puts a good image of the brand into the customers head, as the
company was willing to respond to them.
They can update customers, whether it be a change of opening and closing times of their stores, or
asking the customers questions about how they feel about their products and getting feedback from
them.
Not only is this more effective than alternative methods of communicating to customers due to social
media having large user bases, but it is also a better method of gathering feedback from customers, as
face to face feedback and surveys are time consuming and may not be seen by many customers.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller WalterWhite308. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for £10.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
71184 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy revision notes and other study material for 14 years now