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Name of the Teacher Date Level of the class Length of lesson
Melenta Solomon 08 December 2022 C1 - Advanced 60 minutes
Lesson Type:
Speaking
Lesson Topic:
Telephone language – taking a message on behalf of a colleague
Lesson Aims: Lesson Outcomes:
By the end of the lesson, students will be better able By the end of the lesson, students will have…
to…
Identify and use new telephone phrases associated Learnt and practiced new phrases along with pronunciation
with business English in order to speak to international of target vocabulary to use for business calls. Practiced
clients and extract key information from calls. taking and leaving a message over the phone.
Successfully taking or leaving messages where
necessary.
1
, Anticipated difficulties: Suggested solutions:
1. Lessons are being paid for by the student’s 1. I will make the lesson as fun and interesting as
employer, therefore their motivation is extrinsic and possible by using real-life work-related situations to
this lack of motivation and pressure to learn English improve their English and communication skills. I
could hinder their performance and keep them from will ensure student’s progress by focusing on their
progressing. individual performance and plan lessons well so that
they do not get bored or distracted.
2. Japanese does not have the /l/ sound and the /r/ 2. Focus will be placed on pronunciation techniques
sound is different to the English one, therefore such as drilling, and students will be given a copy of
Japanese students can’t differentiate between the the phonemic script and I will work through it and
two sounds. Students are likely to confuse the two assist with the words that they have difficulty in
sounds example they could pronounce read as lead. pronouncing.
3. Students work for the same company, so it is likely 3. Avoid activities and exercises that require
that they know each other. Due to this there is a competition and peer correction as this may make
possibility that there may be competition amongst students uncomfortable to correct colleagues that
each other or existing conflict from their place of are senior to them. I will include activities that give
work. all students an equal opportunity to participate in
class.
2
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