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Exam questions tips
Questions and answers
How to answer short question
Read the question carefully
Highlight or underline the key words
Provide enough detail but keep to the point
If you have enough time once, reread the your answers to check they make sense and
answer the question.
4- marker
1.Identify the point and explain the point.
Explain questions- that as you to explain want you to show that you understand the subject
and can give reasons to suppory a view or argument.
NOW TRY THIS QUESTION
, more question How to tackle “Explain” question
Scenario
WireTech Ltd has decided to improve its sales by making use of
online communities to share news and information with its
customers.
Student response
Q1. Explain two benefits to WireTech Ltd of using online communities to share news and
information with their customers?
Sample response extract
This question requires you to
Student Response name the methods of
communication using online
Wiretech Ltd would benefit as their customers would be able to
communities, as well as explain
access help and advice online, and they would be able to promote
how they can be used by
their products online.
WireTech Ltd.
This learner has briefly described
two different benefits of using
communities. However, they
This is how you can full marks have not explained how the
benefits would be realised and
Improved response affect WireTech Ltd.
WireTech Ltd could make use of social media to build up a following of previous customers,
therefore being able to respond to their queries. This would benefit WireTech by being able
to be more easily aware of their customers' needs and being more accessible to their
customer base. WireTech might also provide a blog or podcasts where they keep customers
and potential customers up to date with the company and its products, allowing customers
to develop an affinity with the company and potentially boost future sales.
This is a much better answer. The
learner has clearly explained how
each method identified could be
used by WireTech Ltd and what
benefit it brings.
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