This document outlines the topics covered in a course related to business processes, decision-making mechanisms, and business intelligence tools and technologies. It aims to provide an overview of the concepts, tools, and techniques used in organizations to improve business performance.
The firs...
Programme title BTEC Higher National Diploma (HND) in Computing
Unit number and title 14 Business Intelligence (L5)
Assignment number & title 1 of 1 Business Intelligence (L5)
Unit Leader
Assessor (s)
Issue Date 08/03/2022
Final assignment submission
6-11 June 2022
deadline
13-18 June 2022
Late submission deadline The learners are required to follow the strict deadline set by the College for
submissions of assignments in accordance with the BTEC level 4 – 7
submission guidelines and College policy on submissions.
Resubmission deadline TBA
Formative feedback will be available in class during the semester. Final
Feedback feedback will be available within 2 – 3 weeks of the assignment submission
date.
• The work you submit must be in your own words. If you use a quote or an illustration
General from somewhere you must give the source.
Guidelines • Include a list of references at the end of your document. You must give all your sources
of information.
• Make sure your work is clearly presented and that you use readily understandable
English.
• Wherever possible use a word processor and its “spell-checker”.
BTEC HND in Computing
Unit 14: Business Intelligence (L5)
Session: February 2022
,Coursework
Recommended maximum words 2,500
You are strongly advised to read “Preparation guidelines of the Coursework Document” before
answering your assignment.
ASSIGNMENT
Aim & Objective
This coursework is designed to demonstrate the broad understanding and knowledge of the unit,
assessing and evaluating the student’s strength and level of analysis; divided into four learning
outcomes. The coursework should be submitted as one document in a report format in final
submission.
Assignment Scenario:
Business processes are core elements of any intelligent system. Design and development of
intelligent systems largely depend on understanding the activities of business processes, their
sequences, all relevant decisions around them, and the possible inputs and outputs of them.
Business processes exist in any business. Scenarios below are two examples of them.
Case Scenario 1: University Registration and Induction Process
UK universities host an increasing number of international students who join them every year. Late
September is usually very busy time for the students’ arrival and registration. To manage the
registration process for thousands of students within few days many universities have introduced a
new set up, which organise the registration through a clear sequence of activities that all students
should follow. The whole registration process can be broken down as follows.
First, the registration desk receives the documents from each student, and check if there is any
missing document. If there is any missing document and if it is a major document like passport, then
the registration is delayed until the document is provided. If the missing document is not major (for
example a copy of a previous training certificate) the registration can go ahead, but the students is
given 2-4 weeks to provide it. All documents are scanned, and returned to the student.
Then the IT desk sets up an IT account for the student to give him/her access to the university’s
online services and learning facilities. The IT desk can set up the student access to the university
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, network via his/her own devices (e.g. tablet or laptop) if the student asks for it. Next, a photo is
taken of the student and his/her access card is issued.
After IT set ups, the Student Service desk provide the student with full guidelines about the
academic and social life in the university. If the student lives on campus accommodation, further
details are given to him/her. Extra induction material and presentations are also provided to
students with disability.
Finally, the key health and safety rules and regulations of the university are reviewed for the
student by the H&S officers. Some students, depending on where they have travelled from, may
need to have some vaccinations too. They receive full information about it before they leave the
registration and induction area.
Case Scenario 2: Health Service – the referrals for specialist care procedure *
Your health is usually checked and monitored by your GP and s/he has a full record of your medical
history. If your GP wants a specialist’s help in deciding on the best way to treat your condition (i.e.
called specialist referral), she will discuss it with you and explain why a referral is being
recommended. Your GP will also discuss with you what choices there are for where you can be
referred.
After GP arranges the specialist referral, you will receive a letter from the hospital confirming your
appointment. You need to reply as soon as possible and tell the hospital if you can attend on the
date offered. If not, you need to schedule another date/time with them for your appointment.
After the specialist sees you, she might suggest prescribing new medicines for you or might want to
make changes to the medicines that you are already taking. The specialist is responsible for: giving
you the first prescription for any new medicine that you need to start taking straightaway; and
giving you enough medicine to last at least the first seven days, unless you need to take the
medicine for a shorter time. After this, you will need to contact your GP surgery if another
prescription is required. In some cases, your GP will not be able to prescribe certain medicines and
you will need to continue to receive these from the hospital. You will be told about this at your
appointment with the specialist. The specialist will discuss with you whether you should attend
hospital for ongoing follow-up care or whether you should be discharged back to your GP. If the
specialist thinks you do need to be seen again, the hospital will give you another appointment or
tell you when to expect this.
* Source: www.nhs.uk
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