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Lecture notes

Consumer Behaviour Notes

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Full schematic summary of the tedious Consumer Behaviour module to help you pass with a 1st the exam.

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  • December 11, 2016
  • 50
  • 2015/2016
  • Lecture notes
  • Unknown
  • All classes
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By: anantmehra4 • 7 year ago

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CONSUMER BEHAVIOUR

Lecture 1

Consumer Behaviour DEF: The study of the processes involved when individuals or

groups select, purchase, use or dispose of products, services, ideas or experiences to

satisfy needs and desires.



Importance and Meaning of Consumption

Consumption plays an important role in our social, psychological, economic, political and cultural lives

People often buy products not for what they do, but for what they mean




Role Theory and Consumer Behaviour


Consumer behaviour resembles actions/roles in plays


Choosers Victims

Communicators Rebels

Identity seekers Activists

Pleasure seekers




Consumer behaviour as a process

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