2021 Centene ACT Mastery Exam Questions with Correct Answers
In 2021, Centene is offering which of the the following types of Medicare Advantage
Prescription Drug (MAPD) products?
A. HMO and HMO/POS
B. DSNP and CSNP
C. PPO
D. PFFS -Answer- E. All of the above
Beneficiaries who are first eli...
2021 Centene ACT Mastery Exam Questions with Correct Answers
In 2021, Centene is offering which of the the following types of Medicare Advantage
Prescription Drug (MAPD) products?
A. HMO and HMO/POS
B. DSNP and CSNP
C. PPO
D. PFFS -Answer- E. All of the above
Beneficiaries who are first eligible for Medicare have a seven-month Initial Enrollment
Period to enroll in a Medicare Advantage Plan. If eligible for Medicare, beneficiaries can
sign up during the seven-month period that:
A. Begins three months before the month in which the member turns 65.
B. Includes the month in which the member turns 65.
C. Ends three months after the month in which the member turns 65. -Answer- D. All the
above
Per CMS, all telephonic enrollment must be completed on a recorded call. -Answer- T
Upon completion of the application, you must provide the beneficiary with the enrollment
application confirmation ID. -Answer- T
Agents may be investigated after being suspected of noncompliant activity reported
through a Complaint Tracking Module (CTM), grievance, secret shop finding, internal
audit or reporting. -Answer- T
If the application is being completed by an authorized representative, all corresponding
fields must be completed. -Answer- T
A score of 85% or higher is needed to pass the 2021 ACT Mastery Exam. -Answer- T
When should you verify a beneficiary's eligibility for D-SNP? -Answer- Before the
enrollment
The Centene product expansion has increased 5% from 2020. -Answer- T
Generics and brand name drugs are covered on which Part D drug tiers?
A. Tiers 1 and 2
B. Tiers 3 and 4
C. Tier 5 -Answer- D. All of the above
OEP runs from January 1 to March 31. Which of the following statements apply:
A. Beneficiaries can switch to another MA or MAPD Plan (including adding or removing
drug coverage).
B. Beneficiaries can disenroll from an MA or MAPD Plan and join Original Medicare with
or without a stand-alone Part D Plan.
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