Unit number and title 6: recruitment, selection and employment Mariam Al Saleh
Learning aim B: produce documentation for specific job roles Ark Acton Academy
I selected the job vacancy as a customer assistant in Primark which is a low-level entry job that
allows young candidates to apply and get the required commercial knowledge and experience
in his/her first job experience.
2B.P3. Produce an appropriate and detailed job description for a specific job:
Job description- Primark
Job title: customer assistant
Department: sales
Location: Primark, Hammersmith, London
Salary: starting from £8.20 to £9.54
Wages depend on the number of working hours per week
Terms: temporary [3 months contract]
Part time- evenings and weekends
About us: Primark is a multinational company founded in June 1969 by Arthur Ryan, it
manufactures fast fashion clothes and has hundreds of shops around Europe. Primark also
provides a range of other products such as shoes, accessories, body and skin care products and
household.
About the role: a customer assistant must be a helpful, hard-working, kind and good
communicator to be able to provide the best service for our customers. Whether you are
helping at the cash desks, unpacking products, you should be able to deliver the best service.
Responsibilities: 1. helping customers with any inquiries
2. try to work with the other members of staff to finish the work
3. be able to finish all the tasks on time
Day to daybreak down: -unpack the products delivered to the shop every day and arrange
them in their usual places
-be available at any time between the customers to help them with any service they need
-finish the required tasks each day on time
Candidate requirements: communicator, helpful
, As a customer assistant you are not responsible for any member of staff
Reporting to the floor manager
Person specification- Primark
Essential: Desirable:
Knowledge and Communicating: you are involved with A previous knowledge and
skills customers in everyday tasks so you idea about working with
must be a good and fluent customers
communicator with all the customers
in a clear language
Organized: as you will have more than
one thing to do during the day you
have to be a very organized person
who manages his time and finish all
the tasks before the deadline and
prioritise the needed and urgent work
qualifications -English and maths GCSE- to be able to -4 or more GCSE with grade
communicate with others and do the 5 or above
small tasks -btec business; grade 6 or
- 4 and above GCSE ENGLISH above
- an academic emailed reference
Experience As the job is an entry level and Primark If you have a previous work
as a business recieves applications experience this will prioritise
from students to start their first work your application as your
experince with us, there is no daily job with us will be
experience essentially needed from something you are used to
any previous job
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