Test Bank for Medical Office Administration, 5th Edition by Brenda A. Potter
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Module
Medical Admistration
Institution
Medical Admistration
Test Bank for Medical Office Administration, 5th Edition 5e by Brenda A. Potter. ISBN-13: 3837. Full Chapters test bank are included - Ch 1 to 15 (all chapters)
1. The Career of a Medical Administrative Assistant
2. The Health Care Team
3. Medical Law and Ethics
4. The Diverse Community of Pa...
1.The nursing staff and the office staff should wear the same uniform to
enable patients to readily identify employees of the office.
ANS: F
If the office staff and the nursing staff wear the same uniform, the
patient may confuse a member of the office staff with a member of the
nursing staff.
PTS: 1
DIF: Cognitive Level: Comprehension
REF: Page 5
OBJ: Demonstrate appropriate professional appearance for a medical
administrative assistant
2.Preparing a bank deposit may be the responsibility of a medical
administrative assistant.
ANS: T
Medical administrative assistants may be responsible for the daily
finances of an office.
PTS: 1
DIF: Cognitive Level: Knowledge
REF: Page 2
OBJ: Describe typical job duties of a medical administrative assistant
3.A medical administrative assistant's position usually is more
specialized in a small office as compared with a large medical office.
ANS: F
In a small office, a medical administrative assistant will have more
responsibilities; hence her or his position will be less specialized.
PTS: 1
DIF: Cognitive Level: Application
REF: Page 3
OBJ: Describe typical job duties of a medical administrative assistant
4.Because of the wide variety of patients in a medical office, office
dress codes usually are very liberal.
, ANS: F
The health care environment is very conservative and usually will have a
dress code policy with specific guidelines for employees' dress.
PTS: 1
DIF: Cognitive Level: Comprehension
REF: Pages 4-5
OBJ: Demonstrate appropriate professional appearance for a medical
administrative assistant
5. The color of a business uniform is usually white.
ANS: F
Business uniforms consist of suits or other attire and may be many
different colors such as black, navy, brown, and so on.
PTS: 1
DIF: Cognitive Level: Knowledge
REF: Page 5
OBJ: Demonstrate appropriate professional appearance for a medical
administrative assistant
6. School projects and certifications of achievement are good additions
to a student portfolio.
ANS: T
A portfolio should include documentation of a student's
accomplishments.
PTS: 1
DIF: Cognitive Level: Comprehension
REF: Page 7
OBJ: Describe the importance of a student portfolio and begin a portfolio
7.Earnings for medical administrative assistants generally are the same
across the United States.
ANS: F
Earnings can vary greatly by geographic region.
PTS: 1
DIF: Cognitive Level: Comprehension
REF: Page 7
OBJ: Identify employment information (e.g., earnings, employment trends,
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