BCOR 370 Final Houghton Fall 2023 /Verified
Questions With Complete Solutions (Graded A+)
Quiz :Team - √Answer :A group of individuals engaged in collective work that
requires joint effort and generates positive synergy
Quiz :All teams are groups - √Answer :Not all groups are teams
Quiz :Stages of Team Development - √Answer :-Forming
-Storming
-Norming
-Performing
Quiz :Forming - √Answer :Uncertainty
Quiz :Storming - √Answer :Conflict
Quiz :Norming - √Answer :Cohesiveness
Quiz :Performing - √Answer :Functionality
Quiz :Types of Teams - √Answer :-Problem-solving
-Self-managed
-Functional
-Cross-functional
Quiz :Problem-solving - √Answer :Brought together to solve a problem
Quiz :Self-managed - √Answer :Doesn't have traditional external leader
Quiz :Functional - √Answer :People from a similar functional area
Quiz :Cross-functional - √Answer :People from different functional areas
Quiz :Why did the Pittsburgh Penguins has 20 consecutive losing seasons? -
√Answer :It's important to have good players on your team
Quiz :Why don't the Yankees win all the time? - √Answer :You need the right
players on your team who can function like a team
,Quiz :Characteristics of effective teams: - √Answer :-clear unity of purpose
-self-conscious
-clear and demanding goals
-informal, comfortable, relaxed
-extensive participating in discussions
-freedom to express to ideas
-disagreement is viewed as good
-general agreement on decisions
-everyone carries their weight
-frequent constructive criticism
-shared leadership
Quiz :Team self-leadership - √Answer :Self-leadership strategies are effective
in teams
-balance the "me with the "we"
-not too individualistic or too cohesive
-practice Team-think, avoid group-think
Quiz :Groupthink - √Answer :-social pressure against divergent views
-self-censorship of ideas
-illusion of invulnerability
-striving for an illusion of unamity
-illusion of morality
-stereotyped views of enemies
Quiz :Teamthink - √Answer :-encourage divergent views
-open expression of ideas
-awareness of limitations
-recognition of individual opinions and uniqueness
-utilization of non-stereotypical views
-recognition of ethical consequences
Quiz :Nonverbal Communication - √Answer :-Actual words play relatively small
role in communication
-facial expressions, tone of voice, gestures, body movements
Quiz :Importance of various aspects in communication: - √Answer :verbal 7%
vocal 38%
facial 55%
, Quiz :Barriers to Communication - √Answer :-differing perceptions
-language differences
-noise
-conflicting nonverbal cues
-poor listening
Quiz :Abbot & Costello: Who's on first? - √Answer :Displays communication
issues, poor listening, differing perceptions, and noise
Quiz :Conflict - √Answer :Rel or perceived differences in interest between two
or more individuals, groups, or organizations
Quiz :Views of Conflict - √Answer :-Traditional
-Human Relations
-Interactionist
Quiz :Traditional - √Answer :Conflict is bad and should be avoided
Quiz :Human Relations - √Answer :Conflict is inevitable and should be
accpeted
Quiz :Interactionist - √Answer :Some conflict can be helpful and should be
encouraged
Quiz :Task conflict - √Answer :can be beneficial
Quiz :Relationship conflict - √Answer :always bad and will nullify the possible
positive effects of task conflict
Quiz :Ugli Orange Negotiation - √Answer :One company only needs juice and
the other only needs the rind of the oranges; through negotiating the best
outcome that can be achieved is selling the juice and the rind separately.
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