Shake Shack - New Expo Test|21
Questions with complete Answers
True or False: Expo monitors quality and calls to Bun to remake or fix a
burger that doesn't look awesome - -True
-How frequently should Expo call for a Patty Temp? - -Every 15 minutes
-What is the difference between a Shack Burger rung in with the modifier
"SOS" and a Shack Burger with the modifier "SD Shack Sauce"? - -SOS
means the guest wants no sauce on the sandwich and instead would like it
on the side. SD means the guest would like sauce on the sandwich and extra
sauce on the side.
-Looking at the Expo screen, how can you tell when a station has bumped an
order? (Select all that apply):
The font for their items become smaller
The items disappear from your screen
The items are crossed through
The items font turns green - instead of blue
There is no indication - -1st and 4th answer choices (The font for their items
becomes smaller; The items font turns green - instead of blue)
*Key words = smaller and green (think like a leprechaun haha)
-Orders that are not ready will appear on the screen according to (select the
BEST option): - -How long it has been since the guest placed their order
-Why would a complete order with a shorter wait time "jump" head of an
incomplete order with a longer wait time? - -The incomplete order is still
waiting for items, so it is making it easier for you to find the complete order
-What happens to an order once all of the items have been prepared and
bumped at each station (select all that apply)?
The order is flagged as ready
The order lines up behind all other flagged items of higher wait times
The order jumps ahead of all incomplete tickets
The ticket prints out automatically - -1st, 2nd, and 3rd answer choices (The
order is flagged as ready;
The order lines up behind all other flagged items of higher wait times;
The order jumps ahead of all incomplete tickets)
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