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HSC Unit 5 LAD Task 4
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Task 4 health and social care unit 5 Learning aim D Meeting individual care and support needs Achieved Distinction
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Komal HassanUnit 5: Meeting Individual Care and Support Needs
D.D3: Justify how organisations and professionals work together to meet individual
needs while managing information and maintaining confidentiality
Multidisciplinary and multi-agency collaboration help in meeting the individual's needs and
specific requirements. Multi-disciplinary and multi-agency collaboration allows
professionals to collaborate to plan and deliver care and support to the individuals with
whom they work, resulting in better outcomes for service users and higher quality care
being delivered to individuals. Health care professionals who provide care to individuals are
required by law to keep records about your health and any treatment or care users received
from any NHS organisation. These records aid in providing the best possible healthcare to
patients. Under the Data Protection Act of 1998, multi-agencies and multidisciplinary teams
must ensure that patients' personal confidential data is handled in transparent and
reasonable ways (pickhurstsurgery.co.uk).
In health and social care, there is never total confidentiality. This is because breaching
confidentiality can sometimes be in the best interests of the client or another party whose
needs are more essential than the client's in the current situation. Care professionals may
also breach confidentiality if they believe a person is about to badly injure himself or
someone else. This does not generally involve self-injury or drug use unless the
practitioner believes the client may inadvertently damage themselves in a life-threatening
fashion or the client lacks full mental capability (ena.co.uk).
In Tremaynes' case, Tremayne has Autism, which means he lacks the full mental capacity to
understand, communicate, or express his own opinion on his healthcare properly;
therefore, breaching confidentiality may be in Tremaynes' best interests; Tremayne will
have better health and social care because professionals will know how to deal with
Tremaynes' various needs and things he likes and dislikes, making Tremaynes' experience
with healthcare more comfortable.
Every organisation that gathers, analyses, publishes, or distributes confidential health and
care information must follow the Confidential Information Code of Practice. It highlights
the measures that firms must, should, and can take to guarantee that sensitive data is
properly handled. The code will assist firms in establishing the necessary structures and
procedures to ensure that front-line employees adhere to confidentiality requirements. It
advises board members and individuals in charge of formulating and implementing
organisational rules on the administration of confidential health and care information on
best practices (ministryofethics.co.uk). Because the multidisciplinary team is responsible
for keeping patients' files confidential, breaching confidentiality would have a negative
impact on the multidisciplinary team as it would separate the team, and the patient in the
centre would be negatively impacted as they would have lost professionals who would have
helped their case.
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, Komal Hassan
Unit 5: Meeting Individual Care and Support Needs
If Tremayne's confidentiality was compromised, his multidisciplinary team may have taken
the wrong decision. If a service provider recognised something about Tremayne's
circumstance but didn't have all of the facts, they might recommend something that wasn't
exactly suited for him. Anyone who learns anything about Tremayne outside of the health
and social care system is asked to contact him and notify him of their findings. Tremayne
would lose faith in his service providers as a result of this, and he would feel mocked and as
if his problems were insignificant.
The importance of legislation in maintaining and safeguarding confidentiality cannot be
overstated. The Data Protection Act of 1998 establishes guidelines for the perception of all
personal data in the United Kingdom, limits how personal data is used by everyone, and
allows health and social care providers to exchange an individual's data with each other
with the individual's approval. Following the law will guarantee that individuals are
effectively cared for and that HPs deliver a high degree of care that matches individual
requirements (ico.org.uk). To fully maintain confidentiality and establish a positive trusting
relationship with service users, private and personal information should be kept secure,
either in a locked cupboard or on a secure internet site such as electronic patient records
technology, where only selected professionals have access to the data. Individuals are more
likely to have a favourable relationship with health professionals if confidentiality is
protected and people' rights to decline sharing of personal information are respected
(ico.org.uk).
Billy would be reassured to know that his confidentiality is being protected because he is
wary of strangers and has no one to rely on since being kicked out of his own house by his
mother's boyfriend and living on the streets, Billy had to fend for himself and had no help,
so knowing his confidentiality is protected would put him at ease. Billy will also feel more
confident that he is being well cared for if he knows his social worker values his opinions
and respects his privacy and choices. This will boost his self-esteem and make him more
likely to share personal information that will help identify his individual needs and improve
his care plan. Billy's needs would not have been met if the social worker had not followed
the correct code of practice and failed to maintain professionalism and confidentiality.
First, by failing to maintain confidentiality, Billy puts himself at risk of discrimination and is
more likely to develop low self-esteem as a result of his fear of discrimination and
judgement. Furthermore, the social worker will be unable to effectively meet Billy's
individual needs because the positive, trusting bond they had has now been broken due to
the social worker's failure to maintain confidentiality. As a result, Billy is less likely to tell his
social worker about his concerns for fear of having his information spread, reducing the
effectiveness of care.
Sharing information among practitioners and organisations is critical to provide the right
care to the right individual at the right time. Concerns about sharing information should
not be allowed to obstruct the need to protect and promote the welfare of adults, children,
and young people who are at danger of abuse or neglect. Proper information exchange is a
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