Chapter 03
Team Communication and Difficult Conversations
True / False Questions
1. The basic principles of team communication all depend on a strong speaking-centered approach.
True False
2. Effective teams spend about half their time bonding by talking about social activiti...
1. People who cheat in school are more likely to cheat in the workplace.
True False
2.
In the post-trust era, most employees have faith in their leaders and colleagues.
True False
3. Kai, who wants to be a veterinarian, has lined up a summer internship working for a local
veterinary hospital. That kind of experience will help him develop competence.
True False
4. Kelsey pursues business opportunities aggressively because she believes that doing nothing can be
very costly. Kelsey demonstrates a focus on action.
,5. A manager who acts out of self-interest is more likely to be viewed as credible than one who does
not.
True False
6. Effective communicators gain trust by connecting with others.
True False
7. Nancy wants to cultivate a sense of community. Her first step should be to explain her needs to
the team.
True False
8. Someone who has an enlarged vision of those affected by his or her business activities has a sense
of accountability.
True False
9. In the phrase stakeholder view, the word stakeholder refers to someone who owns a share of the
business.
True False
10. A company president often states in her written and oral communications that she is answerable to
the people who use the company's products. By repeating this so frequently, she most likely
causes people to mistrust her.
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