Chapter 3: Web Server and E-Mail Technologies TRUE/FALSE
1. The three main elements of a Web server are the hardware, operating system software, and client software.
ANS: F PTS: 1
2. After most companies have decided on the number of visitors they want to have, they begin developing the goals th...
1. IBM defines electronic business as "the transformation of key business processes through the use of
Internet technologies."
ANS: T PTS: 1
2. A transaction is an exchange of value.
ANS: T PTS: 1
3. A transaction always has one or more activities associated with it, and an activity will always be
related to a transaction.
ANS: F PTS: 1
4. Transferring funds, placing orders, sending invoices, and shipping goods to customers are all types of
activities or transactions.
ANS: T PTS: 1
5. Business-to-consumer electronic commerce occurs when a person sells an item through a Web auction
site to another person.
ANS: F PTS: 1
6. The U.S. government is one of the largest EDI trading partners in the world.
ANS: T PTS: 1
7. Firms such as Wal-Mart and General Electric have been pioneers in using EDI to improve their
purchasing processes and their relationships with suppliers.
ANS: T PTS: 1
8. A value added network (VAN) is an independent firm that offers connection and transaction-
forwarding services to buyers and sellers engaged in EDI.
ANS: T PTS: 1
9. The increase in broadband connections in homes is a key element in the B2C component of the second
wave.
20. Economists use a formal definition of market that includes two conditions: first, the potential sellers of
a good come into contact with potential buyers and second, that a medium of exchange is available.
ANS: T PTS: 1
21. Most economists agree that markets are weak and ineffective mechanisms for allocating scarce
resources.
ANS: F PTS: 1
22. Businesses and individuals can use electronic commerce to reduce transaction costs by improving the
flow of information and increasing the coordination of actions.
ANS: T PTS: 1
23. Buyers and sellers in commodity markets experience significant transaction costs.
ANS: F PTS: 1
24. Using the value chain reinforces the idea that electronic commerce should be a business solution, not
technology implemented for its own sake.
ANS: T PTS: 1
25. Researchers estimate that about 20 percent of the content available on the Internet today is in English.
ANS: F PTS: 1
MULTIPLE CHOICE
1. Consumer shopping on the Web is often called ____.
a. B2B c. B2G
b. B2C d. e-procurement
ANS: B PTS: 1
2. The group of logical, related, and sequential activities and transactions in which businesses engage are
often collectively referred to as business ____.
a. services c. logistics
b. processes d. communications
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