Most Fire Departments are structured on the basis of four management principles: >>> Unity of Command
Span of Control
Division of Labor
Discipline
Unity of Command >>> The concept by which each person within an organization reports to one, and only one, designated person.
...
Most Fire Departments are structured on the basis of four management principles: >>> Unity of
Command
Span of Control
Division of Labor
Discipline
Unity of Command >>> The concept by which each person within an organization reports to one, and
only one, designated person.
Span of Control >>> The maximum number of personnel or activities that can be effectively controlled
by one individual (usually 3-7). Many experts believe that span of Control should not exceed more than
5 people.
Division of Labor >>> Breaking down an incident or task into a series of smaller, more manageable tasks
& assigning personnel to complete those tasks.
Discipline >>> The guidelines that a department sets for firefighters to work within.
4 Functions of Management (PLOC) >>> Planning
Organizing
Leading
Controlling
4 Functions of Management:
Planning >>> Developing a scheme, program, or method that is worked out beforehand to accomplish
an objective.
Short-range planning: up to a year.
Medium-range planning: 1-3yrs in advance
Long-range planning: longer than 3yrs in advance.
,4 Functions of Management:
Organizing >>> Putting resources together into an orderly, functional, structured whole.
4 Functions of Management:
Leading >>> Guiding or Directing in a course of action.
4 Functions of Management:
Controlling >>> Restraining, regulating, governing, counteracting, or overpowering.
Rules & Regulations: >>> Directives developed by various government or government-authorized
organizations to implement a law that has been passed by a government body.
Rules & Regulations do not leave any room for latitude or discretion!
Policies: >>> Formal statements that provide guidelines for present & future actions. Policies often
require personnel to make judgements.
Gives the officer latitude in situations.
Standard Operating Procedures (SOP's or SOG's): >>> A written organizational directive that establishes
or prescribes specific operational or administrative methods to be followed routinely for the
performance of designed operations or actions.
Provides a UNIFORM way to deal with emergencies with different crew members.
Mediation: >>> The intervention of a NEUTRAL third party in an industrial dispute.
4 times in a Firefighter's career when a major change occurs in how the individual relates to the formal
fire department organization. >>> 1. Firefighter completes the probationary training period.
2. Firefighter promotes to Company Officer.
3. Company Officer promotes to Chief Officer.
,4. When a Firefighter retires.
Fire Officer's Duties divided into 3 Roles: >>> Supervisor
Commander
Trainer
Fire Officer's Duties divided into 3 Roles:
Supervisor >>> Fire Officer functions as the official representative of the Fire Chief. Supervise the
company in a manner consistent with the rules & Regulations of the Fire Department.
Fire Officer's Duties divided into 3 Roles:
Commander >>> At an emergency incident, the Fire Officer is expected to function as a COMMANDER
& to exercise strong direct supervision over the company members. Develop a Command Presence.
Fire Officer's Duties divided into 3 Roles:
Trainer >>> Fire Officer has the responsibility of making sure the Firefighters under their command are
confident & competent in their skills.
Recommendations to develop training skills:
-Develop a Personal Library
-Know the Neighborhood
-Use problem-solving scenarios
3 activities that are necessary to ensure a good working relationship with your Supervisor (Battalion
Chief): >>> -Keep your supervisor informed
-Make appropriate decisions at your level of responsibility.
-Consult with your supervisor before taking major disciplinary actions or making policy changes.
Hostile Work Environment >>> An environment that can result from the unwelcome conduct of
Supervisors, co-workers, customers, contractors, or anyone else which whom the victim interacts on the
job, and the unwelcome conduct renders the workplace atmosphere intimidating, HOSTILE, or offensive.
, Actionable Item >>> Employee behavior that requires an immediate corrective action by the
Supervisor; dozens of lawsuits have shown that failing to act in the face of such behavior will create a
liability and a loss for the department.
4 Components are Central to the Leadership Concept: >>> -Leadership is a process.
-Leadership involves influence
-Leadership occurs in groups
-Leadership involves common goals
Leadership: >>> A complex process by which a person influences others to accomplish a mission, task,
or objective & directs the organization in a way that makes it more cohesive & coherent.
Produced be 3 sub processes:
1. Establishing direction. Vision for the future
2. Aligning people. Getting folks to cooperate
3. Motivating & Inspiring.
Management: >>> Looks at short time frames - a few months in to the next fiscal year. Leaders are
looking at longer time frames.
"Managers accomplish activities & master routines, whereas leaders influence others and create visions
for change."
"Managers are people who do things right & leaders are people who do the right thing"
Trait Approach: >>> An emphasis on the traits of an effective leader.
-Intelligence
-Self Confidence
-Determination
-Integrity
-Sociability
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