,Management, 13e (Bateman)
Chapter 1 Managing and Performing
1) Technological change is one of the ongoing challenges that characterize the current business
landscape.
Answer: TRUE
Explanation: The four ongoing challenges that characterize the current business landscape are:
globalization, technological change, the importance of knowledge and ideas, and collaboration
across organizational boundaries.
Difficulty: 1 Easy
Topic: Technology
Learning Objective: 01-01 Summarize the major challenges of managing in the new competitive
landscape.
Bloom's: Remember
AACSB: Technology
Accessibility: Keyboard Navigation
2) A global company can be headquartered anywhere, but usually most of its employees come
from the organization's home country.
Answer: FALSE
Explanation: Globalization means that a company's talent can come from anywhere. For
example, more than half of GE's employees live outside the United States.
Difficulty: 2 Medium
Topic: Globalization
Learning Objective: 01-01 Summarize the major challenges of managing in the new competitive
landscape.
Bloom's: Understand
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
3) Collaboration occurs within companies and between companies, but it cannot occur between a
company and a customer.
Answer: FALSE
Explanation: Customers can be collaborators. Companies must realize that the need to serve the
customer drives everything else.
Difficulty: 2 Medium
Topic: Collaboration
Learning Objective: 01-01 Summarize the major challenges of managing in the new competitive
landscape.
Bloom's: Understand
AACSB: Teamwork
Accessibility: Keyboard Navigation
,4) Globalization has reduced the need for innovation by equalizing production costs.
Answer: FALSE
Explanation: The need for innovation is driven in part by globalization. One obvious reason is
that facilities in other countries can manufacture appliances or write software code at a lower
cost than facilities in the United States.
Difficulty: 2 Medium
Topic: Globalization
Learning Objective: 01-02 Describe the sources of competitive advantage for a company.
Bloom's: Understand
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
5) Done properly, sustainability encourages people to live in ways that can be maintained for a
short period without harming environmental resources.
Answer: FALSE
Explanation: Sustainability is about protecting our options. Done properly, sustainability allows
people to live and work in ways that can be maintained over the long term (generations) without
depleting or harming our environmental, social, and economic resources.
Difficulty: 2 Medium
Topic: Competitive Advantage
Learning Objective: 01-02 Describe the sources of competitive advantage for a company.
Bloom's: Understand
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
6) In today's world, planning is a top-down function in which top executives establish business
plans and tell others to implement them.
Answer: FALSE
Explanation: Delivering strategic value is a continual process in which people throughout the
organization use their intelligence and the input of customers, suppliers, and other stakeholders
to identify opportunities to create, seize, strengthen, and sustain competitive advantage.
Difficulty: 2 Medium
Topic: Planning
Learning Objective: 01-03 Explain how the functions of management are evolving in today's
business environment.
Bloom's: Understand
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
, 7) It is sufficient for a manager to pay attention to one of the four management functions as long
as he or she is very skillful at it.
Answer: FALSE
Explanation: Some managers are particularly interested in, devoted to, or skilled in one or two
of the four functions but not in the others. But all managers should devote adequate attention and
resources to all four functions.
Difficulty: 2 Medium
Topic: Functions of Management
Learning Objective: 01-03 Explain how the functions of management are evolving in today's
business environment.
Bloom's: Understand
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
8) Top-level managers are also known as tactical managers because they translate general goals
into specific objectives.
Answer: FALSE
Explanation: Top-level managers, often referred to as strategic managers, are supposed to focus
on long-term issues and emphasize the survival, growth, and overall effectiveness of the
organization. Middle-level managers are otherwise called tactical managers.
Difficulty: 1 Easy
Topic: Top-Level Management
Learning Objective: 01-04 Compare how the nature of management varies at different
organizational levels.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
9) The need for interpersonal and communication skills fades as a manager moves from the
lower levels of an organization into the upper management arena.
Answer: FALSE
Explanation: The importance of skills varies by managerial level. Technical skills are most
important early in one's career. Conceptual and decision skills become more important than
technical skills as a person rises higher in the company. But interpersonal skills are important
throughout one's career, at every level of management.
Difficulty: 2 Medium
Topic: Top-Level Management
Learning Objective: 01-05 Define the skills you need to be an effective manager.
Bloom's: Understand
AACSB: Communication
Accessibility: Keyboard Navigation
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