Exam (elaborations)
OPERATIONS MANAGEMENT 6Th Edition By STUART CHAMBERS - Test Bank
- Module
- OPERATIONS MANAGEMENT
- Institution
- OPERATIONS MANAGEMENT
Complete Test Bank with Questions Answers
[Show more]
Content preview
,ExamName___________________________________
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the
question.
1) What is operations management? 1)
A) What all managers do when they deal with day-to-day activities.
B) The activity of producing products and services.
C) The process of satisfying the needs of internal and external customers.
D) An organisational function which produces products and services.
Answer: B
Explanation: A)
B)
C)
D)
Page Ref:
Topic:
2) Which of the following functions is not a core function of an organisation? 2)
A) The marketing (including sales) function.
B) The operations function.
C) The accounting and finance function.
D) The product/service development function.
Answer: C
Explanation: A)
B)
C)
D)
Page Ref:
Topic:
3) Most operations produce a mixture of both products and services. Which of the following 3)
businesses is closest to producing 'pure' services?
A) Steel company B) Counsellor/therapist
C) A restaurant D) IT company
Answer: B
Explanation: A)
B)
C)
D)
Page Ref:
Topic:
1
,4) Operations can be classified according to the degree of variation in demand and visibility of 4)
the operation as well as their volume and variety of production. Which of the following
operations would be classified as high variation and high visibility?
A) A front office bank B) A carpenter
C) A family doctor D) A fast food restaurant
Answer: C
Explanation: A)
B)
C)
D)
Page Ref:
Topic:
5) Transformation outputs can always be seen. 5)
A) True B) False
Answer: B
Explanation: A)
B)
Page Ref:
Topic:
6) Transformation outputs can always be conveniently stored. 6)
A) True B) False
Answer: B
Explanation: A)
B)
Page Ref:
Topic:
7) Operations typically differ in terms of volume of output, variety of output, variation in 7)
demand or the degree of 'visibility' (i.e. customer contact) that they give to customers of the
production process. Please match the following element with the most appropriate of the
above dimensions. Flexibility is most closely matched to:
A) Variety B) Variation C) Volume D) Visibility
Answer: A
Explanation: A)
B)
C)
D)
Page Ref:
Topic:
2
, 8) Operations typically differ in terms of volume of output, variety of output, variation in 8)
demand or the degree of 'visibility' (i.e. customer contact) that they give to customers of the
production process. Please match the following element with the most appropriate of the
above dimensions. The demand pattern is most closely matched to:
A) Variation B) Visibility C) Volume D) Variety
Answer: A
Explanation: A)
B)
C)
D)
Page Ref:
Topic:
9) Operations typically differ in terms of volume of output, variety of output, variation in 9)
demand or the degree of 'visibility' (i.e. customer contact) that they give to customers of the
production process. Please match the following element with the most appropriate of the
above dimensions. Low unit costs are most closely matched to:
A) Variety B) Visibility C) Variation D) Volume
Answer: D
Explanation: A)
B)
C)
D)
Page Ref:
Topic:
10) Efficient operations management is irreconcilable with environmental considerations. 10)
A) True B) False
Answer: B
Explanation: A)
B)
Page Ref:
Topic:
11) High-volume operations do not include: 11)
A) A theme park B) Television manufacture
C) A taxi service D) A fast food restaurant
Answer: C
Explanation: A)
B)
C)
D)
Page Ref:
Topic:
3
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller premiumbiz379. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for £22.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
62890 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy revision notes and other study material for 14 years now
