This is P4 of Learning Aim B: Investigate ways of empowering individuals who use health and social care services.
P4 - Explain why it is important to consider individual circumstances when planning care that will empower an individual, using relevant examples from health and social care.
This assignment explains why it is essential to consider individual circumstances when
planning care that will empower an individual, using relevant examples from health and
social care.
Why is it essential for providers to empower service users?
It has become equally important for providers to consider external non-health outcomes,
such as patient satisfaction, engagement, etc., to rate the efficacy of healthcare delivery
accurately. This means that patients are looking to their providers to give them better
accessibility and knowledge to learn and understand the decisions that go into planning
their care.
Meaningful engagement with patients helps them better understand and participate in their
care. This, in turn, improves treatment compliance and adherence, meaning patients end up
getting healthy, and as a result, they are more satisfied with their health provider.
Many argue that there are pitfalls to empowering patients as it promotes self-care and
reduces dependence on healthcare providers. While that may be true in some respects, it is
still debatable whether empowerment is detrimental to better healthcare. On the contrary,
it can also be argued that empowering patients will ensure they engage better with their
providers. This means they are likely to trust their providers more and use tools like patient
portals and other engagement platforms offered by their providers.
Promoting Independence
A person’s desire to remain independent is not always reflected in their capabilities, and this
conflict can become increasingly pronounced as time goes by. Here are some ways care
workers can help service users feel more independent.
The importance of taking an individual’s (elderly service user) circumstances into account
will be not don’t assume that a person is unable to decide for themselves; for example, the
care workers for the elderly service user don’t have to make the decisions for him, this will
make him feel upset and insulted because the care worker didn’t even ask him what he
wanted to do, the care worker just assumed that the service user couldn’t decide for
himself. Also, encourage a person to make healthy life choices by presenting them with
relevant information and asking their opinion on major decisions, especially those that
concern them; the care worker can encourage the elderly service user to take the medicine
for his dementia by giving him or explaining the importance the medicine for his condition
and that the medicine will improve his memory a bit.
Another importance is that, for example, the care worker should involve the elderly service
user in everyday decisions, like choosing his own meal or social activities; this will improve
his self-esteem and remove a sense of self-determination because this can lead to feelings
of denial and depression.
Promoting confidence
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