1. The most common personal digital assistant is a smartphone.
ANS: T PTS: 1 REF: 4 NAT: BUSPROG: Technology
TOP: A-head: Computers and Information Systems in Daily Life
KEY: Bloom's: Knowledge
2. Twitter is an example of a management information system (MIS).
ANS: F PTS: 1 REF: 4 NAT: BUSPROG: Technology
TOP: A-head: Computers and Information Systems in Daily Life
KEY: Bloom's: Comprehension
3. The terms “information systems” and “information technologies” are used interchangeably.
ANS: T PTS: 1 REF: 6 NAT: BUSPROG: Technology
TOP: A-head: Computers and Information Systems in Daily Life
KEY: Bloom's: Knowledge
4. Skill in using word processing software is an example of information literacy.
ANS: F PTS: 1 REF: 6 NAT: BUSPROG: Technology
TOP: A-head: Computer Literacy and Information Literacy KEY: Bloom's: Comprehension
5. Business Intelligence (BI) includes historical views and predictive views of business operations.
ANS: T PTS: 1 REF: 6 NAT: BUSPROG: Technology
TOP: A-head: Computer Literacy and Information Literacy KEY: Bloom's: Knowledge
6. Computers are most beneficial in transaction-processing operations.
ANS: T PTS: 1 REF: 7 NAT: BUSPROG: Technology
TOP: A-head: The Beginning: Transaction-Processing Systems
KEY: Bloom's: Knowledge
7. The software component of the management information system (MIS) includes input, output, and
memory devices.
ANS: F PTS: 1 REF: 7 NAT: BUSPROG: Technology
TOP: A-head: Management Information Systems KEY: Bloom's: Knowledge
8. In an MIS application, processes are usually methods for performing a task.
ANS: T PTS: 1 REF: 7 NAT: BUSPROG: Technology
TOP: A-head: Management Information Systems KEY: Bloom's: Knowledge
9. In designing an MIS, the first task is to clearly define the system’s objectives.
ANS: T PTS: 1 REF: 7 NAT: BUSPROG: Technology
, TOP: A-head: Management Information Systems KEY: Bloom's: Knowledge
10. The data component of an information system is considered the output to the system.
ANS: F PTS: 1 REF: 8 NAT: BUSPROG: Technology
TOP: A-head: Major Components of an Information System KEY: Bloom's: Knowledge
11. Generally, there are three sources of data: internal, external, and generated.
ANS: F PTS: 1 REF: 8 NAT: BUSPROG: Technology
TOP: A-head: Major Components of an Information System KEY: Bloom's: Knowledge
12. Customers, competitors, and suppliers are examples of internal data sources.
ANS: F PTS: 1 REF: 8 NAT: BUSPROG: Analytic
TOP: A-head: Major Components of an Information System KEY: Bloom's: Knowledge
13. A database management system (DBMS) is used to create, organize, and manage databases.
ANS: T PTS: 1 REF: 9 NAT: BUSPROG: Technology
TOP: A-head: Major Components of an Information System KEY: Bloom's: Knowledge
14. The quality of information is determined by its usefulness to users.
ANS: T PTS: 1 REF: 9 NAT: BUSPROG: Analytic
TOP: A-head: Major Components of an Information System KEY: Bloom's: Knowledge
15. Most information systems avoid using graphical user interfaces.
ANS: F PTS: 1 REF: 9 NAT: BUSPROG: Technology
TOP: A-head: Major Components of an Information System KEY: Bloom's: Knowledge
16. When solving problems, the users of an information system must avoid using informal information—
such as rumors, unconfirmed reports, and stories.
ANS: F PTS: 1 REF: 10 NAT: BUSPROG: Technology
TOP: A-head: Major Components of an Information System KEY: Bloom's: Knowledge
17. Timely, relevant, and accurate information is a critical tool for enhancing a company’s competitive
position in the marketplace.
ANS: T PTS: 1 REF: 11 NAT: BUSPROG: Analytic
TOP: A-head: Using Information Systems and Information Technologies
KEY: Bloom's: Knowledge
18. Intranets are often used to provide basic HR functions, such as employees checking how much
vacation time they have left.
ANS: T PTS: 1 REF: 11 NAT: BUSPROG: Technology
TOP: A-head: Using Information Systems and Information Technologies
KEY: Bloom's: Knowledge
19. An effective financial information system (FIS) should provide timely, accurate, and integrated
information about the marketing mix.
, ANS: F PTS: 1 REF: 12 NAT: BUSPROG: Technology
TOP: A-head: Using Information Systems and Information Technologies
KEY: Bloom's: Knowledge
20. A personnel information system helps in choosing the best job candidate.
ANS: T PTS: 1 REF: 12 NAT: BUSPROG: Technology
TOP: A-head: Using Information Systems and Information Technologies
KEY: Bloom's: Knowledge
21. The focus of a top-line strategy for successfully competing in a marketplace is improving efficiency by
reducing overall costs.
ANS: F PTS: 1 REF: 13 NAT: BUSPROG: Analytic
TOP: A-head: Using Information Systems and Information Technologies
KEY: Bloom's: Knowledge
22. Buyer power is high when customers have few choices and low when they have many choices.
ANS: F PTS: 1 REF: 15 NAT: BUSPROG: Analytic
TOP: A-head: Using Information Systems and Information Technologies
KEY: Bloom's: Knowledge
23. Rivalry among existing competitors is high when many competitors occupy the same marketplace
position.
ANS: T PTS: 1 REF: 16 NAT: BUSPROG: Analytic
TOP: A-head: Using Information Systems and Information Technologies
KEY: Bloom's: Knowledge
24. In the context of an information systems job, a chief technology officer oversees long-range planning
and keeps an eye on new developments in the field that can affect a company’s success.
ANS: T PTS: 1 REF: 16 NAT: BUSPROG: Analytic
TOP: A-head: The IT Job Market KEY: Bloom's: Knowledge
25. In the context of an information systems job, a database administrator writes computer programs or
software segments that allow the information system to perform a specific task.
ANS: F PTS: 1 REF: 17 NAT: BUSPROG: Analytic
TOP: A-head: The IT Job Market KEY: Bloom's: Knowledge
MULTIPLE CHOICE
1. A typical PDA includes a(n) _____.
a. external monitor c. mouse
b. calendar d. external keyboard
ANS: B PTS: 1 REF: 4 NAT: BUSPROG: Technology
TOP: A-head: Computers and Information Systems in Daily Life
KEY: Bloom's: Knowledge
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