1. The most common personal digital assistant (PDA) is a smartphone.
Answer: True
Chapter Learning Outcome: 1.1: Discuss common applications of computers and information systems.
Topic: Computers and Information Systems in Daily Life
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 4
Feedback: The most common personal digital assistant (PDA) is a smartphone (such as an iPhone,
Galaxy, Droid, or a Blackberry).
2. Twitter is an example of a management information system.
Answer: False
Chapter Learning Outcome: 1.1: Discuss common applications of computers and information systems.
Topic: Computers and Information Systems in Daily Life
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 4
Feedback: Twitter (www.twitter.com) is a social networking and short-message service.
3. Information systems are broader in scope than information technologies.
Answer: True
Chapter Learning Outcome: 1.1: Discuss common applications of computers and information systems.
Topic: Computers and Information Systems in Daily Life
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 6
Feedback: Information systems are broader in scope than information technologies, but the two overlap in
many areas. Both are used to help organizations be more competitive and to improve their overall
efficiency and effectiveness.
4. Skill in using word processing software is an example of information literacy.
Answer: False
Chapter Learning Outcome: 1.2: Explain the differences between computer literacy and information
literacy.
Topic: Computer Literacy and Information Literacy
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 6
Feedback: Skill in using word processing software is an example of computer literacy.
,5. Business Intelligence (BI) provides historical and predictive views of business operations.
Answer: True
Chapter Learning Outcome: 1.2: Explain the differences between computer literacy and information
literacy.
Topic: Computer Literacy and Information Literacy
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 7
Feedback: Business Intelligence (BI) provides historical, current, and predictive views of business
operations and environments and gives organizations a competitive advantage in the marketplace.
6. Computers can be used in transaction-processing operations that involve enormous volumes of data.
Answer: True
Chapter Learning Outcome: 1.3: Define transaction-processing systems.
Topic: The Beginning: Transaction-Processing Systems
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 7
Feedback: Computers are most beneficial in transaction-processing operations. These operations are
repetitive, such as printing numerous checks, or involve enormous volumes of data, such as inventory
control in a multinational textile company.
7. The software components of a management information system (MIS) include input, output, and
memory devices.
Answer: False
Chapter Learning Outcome: 1.4: Define management information systems.
Topic: Management Information Systems
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 7
Feedback: The hardware components of the management information system (MIS) include input, output,
and memory devices and vary depending on the application and the organization.
8. In a management information system (MIS) application, processes are usually methods for performing
a task.
Answer: True
Chapter Learning Outcome: 1.4: Define management information systems.
Topic: Management Information Systems
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 7
Feedback: In an MIS application, processes are usually methods for performing a task.
, 9. In designing a management information system (MIS), the first task is to clearly define the system’s
objectives.
Answer: True
Chapter Learning Outcome: 1.4: Define management information systems.
Topic: Management Information Systems
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 7
Feedback: In designing a management information system (MIS), the first task is to clearly define the
system’s objectives.
10. The data component of an information system is considered the output to the system.
Answer: False
Chapter Learning Outcome: 1.5: Describe the four major components of an information system.
Topic: Major Components of an Information System
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 8
Feedback: The data component of an information system is considered the input to the system
11. Irrespective of organizational objectives, an information system should collect data from either an
internal or an external source.
Answer: False
Chapter Learning Outcome: 1.5: Describe the four major components of an information system.
Topic: Major Components of an Information System
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 8
Feedback: An information system should collect data from both sources, although organizational
objectives and the type of application also determine what sources to use.
12. Customers, competitors, and suppliers are examples of internal data sources.
Answer: False
Chapter Learning Outcome: 1.5: Describe the four major components of an information system.
Topic: Major Components of an Information System
BUSPROG: Technology
Bloom’s: Remember
Difficulty Level: Easy
Page: 8
Feedback: Customers, competitors, and suppliers are examples of external data sources.
13. A database management system (DBMS) is used to create, organize, and manage databases.
Answer: True
Chapter Learning Outcome: 1.5: Describe the four major components of an information system.
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