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Summary business - unit 8

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good business studies summary on unit 8 aqa

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  • November 6, 2023
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  • 2023/2024
  • Summary
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Topic:
Decision-­‐Making
(Introduction)

3.2
Managers,
Leadership
and
Decision-­‐Making



What
You
Need
to
Know

Hunch
v
scientific
decision-­‐making

Key
influences
on
decision-­‐making


Opportunity
cost
&
how
it
influences
decision-­‐making



Introduction
to
Decision-­‐Making

The
need
to
make
decisions
is
at
the
heart
of
setting
up,
leading
and
managing
a

business.
Decision-­‐making
takes
place
all
the
time
at
various
levels
within
a

business

all
the
way
from
the
top
corporate
(board)
level
through
the
actions
of

employees
at
the
“shop-­‐floor”.
Examples
of
decisions
include:











Key
Influences
on
Business
Decision-­‐Making

The
approach
taken
to
making
business
decisions
is
influenced
by
a
variety
of

factors,
the
key
ones
of
which
are
outlined
below:



• Business
Objectives
/
Budgets

o Set
the
scene
for
how
decisions
are
made

o A
culture
of
strong
budgetary
control
should
encourage
more
data
&

evidence-­‐driven
decisions

• Organisational
Structure
-­‐
Who
Makes
the
Decisions?

o Who
has
authority
to
take
decisions?

o Are
employees
to
empowered
to
take
decisions
to
deliver
more

responsive
customer
service

o Is
decision-­‐making
centralised
or
decentralised?

• Attitude
to
Risk

o Close
link
to
business
culture

o Is
risk-­‐taking
encouraged?

o What
are
the
penalties
for
poor
decisions?

• Availability
&
Reliability
of
Data

o Is
the
data
available
to
support
a
scientific
approach?

o Are
management
comfortable
with
using
scientific
methods?
Do
they

have
the
right
skills
and
experience?

• The
External
Environment

o How
fast
is
the
external
environment
changing?



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