USPS EXAM 421 WINDOW CLERK
9/21/23
End to end process to ensure mail is collected, distributed and delivered the type of clock the
usps runs on - answer 24 hour clock
Items sent within the US APO, FPO, UN, and its territories and possessions. - answer Domestic
mail
sets forth the policies, regulations and procedures governing domestic mail - answer DMM-
Domestic Mail Manual
sets forth policies, regulations, and procedures governing international mail - answer IMM-
International Mail Manual
contains policies and procedures for administrative ad support functions within the postal
service - answer ASM-Administrative and Support Manual
all manuals are found on line via? - answer Policy Net
Guarantees overnight or next day delivery $100 insurance and free tracking - answer Express
Mail
Premier Shipping service of the USPS - answer Express Mail
Fast and affordable max 70lbs $50 insurance another premier shipping service of the USPS 2-3
DAYS delivery - answer Priority Mail
Bulk mail usually handled at distribution centers - answer Parcel Select
, Merchant pays postal fee returning merchandise bulk parcel return product - answer Parcel
Return Services
First class mail, periodicals, standard mail, package services - answer Mailing services
proof of mailing uses PS Form 3800 - answer Certified Mail
Provides up to $5000 in coverage extra service requires PS Form 3813 or 3813-p - answer
Insured Mail
Provides date and time of delivery, free when you purchase Priority mail now called USPS
Tracking - answer Delivery Confirmation
POM - answer Postal Operations Manual
Official Source for updates and updated bi-weekly - answer Postal bulletin
Does this package contain anything liquid, fragile, potentially hazardous' such as/like perfume or
lithium batteries? - answer 6 Part of HAZMAT question
What is the Customs Border Protection Manifest (CBPMAN)? - answer Website to enter
information from customs forms
Bears only stamps as postage, weights more than 13 oz, and was not excepted at retail counter.
- answer Anonymous Mail
PVI - answer Postage Validation Imprinter
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