AARP ASSESSMENT 2024 WITH
VERIFIED SOLUTIONS
Which of the following is TRUE about UnitedHealthcare Medicare plans carrying the AARP
name?
AARP does not endorse any UnitedHealthcare MA and PDP plans but does endorse the AARP
Medicare Supplement Insurance Plans.
AARP does not endorse any UnitedHealthcare MA, PDP and Medicare Supplement plans.
UnitedHealthcare is one of many insurance companies to have the AARP name on its Medicare
Supplement Plans. - answer UnitedHealthcare is one of many insurance companies to have the
AARP name on its Medicare Supplement Plans. - not true
To live up to the five Consumer Commitment Standards, agents offering AARP-branded products
should help their customers feel their relationship with AARP is ____________________.
Challenging and intriguing
Effortless and inspiring
Demanding but fair
Interesting but tough - answer Effortless and inspiring
Which of the following are part of being straightforward when servicing a customer? (Select 3)
Communicating clearly to alleviate any confusion.
Being upfront about what information means.
Hiding product costs.
Providing the right information. - answer Communicating clearly to alleviate any confusion.
Being upfront about what information means.
Providing the right information.
Do consumers have to be an AARP member to enroll in an AARP-branded plan with
UnitedHealthcare?
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