NHA MA Study Guide
When assisting a provider with a punch biopsy of a mole, which of the following tasks
should a MA expect to perform?
a)receive an prepare tissue specimens for processing
b)swab fluids from the biopsy site
c)retract the edges of the biopsy
d)place sutures at the incision site - answerreceive and prepare tissue specimens for
processing
A medical assistant receives a denial for a pts cholecystectomy due to "noncoverage
service"
what should the assistant do? - answertell the pt to contact their insurer about it
What is the reference range for sodium levels? - answer135 - 145 mEq/L
What is the reference range for a male RBC count? - answer4.7 - 6.1 mm3
What is the reference range for a female RBC count? - answer4.3 - 5.4 mm3
What is the expected reference range for platelet counts? - answer130 - 400 mm3
What is the expected reference range for potassium levels? - answer3.5 - 5 mEq/L
Name examples of fungi - answeryeast
mold
What are protozoa - answersingle-celled parasites that are found in moist environments
and bodies of water
What are helminths and what is an example? - answerparasites called worms that live
in host organisms
i.e pinworm
Name a type of bacterial infection - answerimpetigo
acne
cellulitis
Name a type of fungal infection - answeryeast infection
Name a type of parasitic infection - answerpediculosis (lice)
,Name a type of helminthic infection - answerinfection due to tapeworm
What is the difference between a liniment and medicated lotion? - answerliniments are
made to contain a higher portion of oil than medicated lotions in order to protect dry and
cracked skin
medical lotions are used to control itching and inflammation
Name some administrative office supplies - answerletterheads
envelopes
business cards
Name some administrative office equipment - answercomputers
telephones
chairs
file cabinets
storage bins
shelves
Name some clinical office equipment - answerstethoscopes
otoscopes
What kind of injection is an insulin shot - answersubcutaneous
At what angle is a subcutaneous injection given? - answer45 degrees
What angle would you deliver an insulin injection to an obese patient? - answer90
degree angle
What is stage I hypertension? - answerbp 120/80 - 139/89
What is stage II hypertension? - answerbp greater than 140/90 - 159/99
What is stage III hyptertension? - answerbp greater than 160/100
Which of the following medications is available in a sublingual form?
What is propranolol ? - answera beta blocker medication used to treat HTN and heart
disease
What is nitroglycerin? - answera vasodilator that is used to treat angina/chest pain
, *it's available in a sublingual tablet and spray*
What is metoprolol? - answera beta blocker medication used to treat HTN and heart
disease
What is atorvastatin - answera statin medication used to treat high cholesterol
If a pt calls to cancel a post-op care appt why is it necessary to put it in their chart? -
answerto prove the office wasn't negligent
What is a medical assistant's role during a pulmonary function test? - answercoach and
encourage the pt through the test
How much fiber does a medium pear with skin contain? - answer4g of insoluble fiber
What method is use to notify a provider of the denial of a claim by an insurance carrier?
- answera remittance advice
What is the method used to determine what each third party payer will pay for services
provided while ensuring that overpayment does not occur - answercoordination of
benefits
What method informs a pt and provider what services are and aren't covered for
reimbursement through the insurer? - answereligibility for insurance
What is the CMS-1500 form - answera form used to submit claims
An assistant is calling a pt to schedule a papanicolaou test. What should they inform the
pt regarding actions to avoid? - answerdon't engage in intercourse 24h prior to test
avoid douching 2-3dys prior to test
avoid using OTC vaginal creams prior to test
An assistant is measuring a pt's pulse ox what should they check for? What should they
advise the pt to do during the reading? - answercheck if capillary refill is adequate
advise pt to breathe normally while sensor is in place
What do you do if capillary refill is inadequate for measuring pulse ox? - answeruse an
earlobe or the nose
When should a MA report pulse ox readings to a provider? - answerif it's below 95%
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