, SETTING THE GLOBAL STAGE—INTRODUCTION TO THE WORKBOOK
Workbook Exam and Review Questions
Multiple Choice Questions
1. Which of the following is not true? Organizational behavior is defined as a field of
study that endeavors to _____ human behavior that occurs in the organizational
context.
a. understand
b. explain
c. predict
d. control (Moderate; p. xvi)
e. change
2. Which of the following is not one of the course objectives______.
a. learn to diagnose organizational situations
b. know what would be the most effective action to take
c. memorize organizational behavior theories (Easy; p. xvii)
d. have the repertoire of skills needed to implement that action
e. none of the above
3. Which of the following does not fit the U.S. pattern of cultural values, according to
Hofstede?
a. high on collectivism (Easy; p. xxiv-v)
b. low on power distance
c. low on uncertainty avoidance
d. above average on masculinity (achievement)
e. short-term orientation
4. Which of the following is not one of the overarching themes of the book?
a. learning to learn from experience
b. taking a holistic approach that includes cognition, emotion, and context
c. developing a global mind-set
d. expanding your use of OB terminology (Moderate; p. xviii-xxi)
e. developing OB expertise
5. When business people understand how to do business in another country and adapt
their own styles accordingly, this is an example of _____.
a. experiential learning
b. a holistic approach
c. recognition primed decision making
d. an applied orientation
e. global mind-set (Challenging; p. xxi)
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,6. Which of the following is not one a component of Klein’s circular model of
Recognition Primed Decision Making?
a. cues
b. situation
c. knowledge (Moderate; p. xx)
d. patterns
e. action scripts
7. Which cultural value dimension is best described by this behavior? An employee
blames the low productivity of his organization on fate, rather than on his own
efforts.
a. mastery
b. harmony
c. internal locus of control
d. external locus of control (Moderate; p. xxi)
e. collectivism
8. Which cultural value dimension is best described by this behavior? A supervisor
refuses to hire a new graduate because she does not believe he can be trained to
acquire more skills.
a. human nature as mutable
b. human nature as immutable (Moderate; p. xxi)
c. human nature as trustworthy
d. human nature as untrustworthy
e. none of the above
9. Which cultural value dimension is best described by this behavior? Employees have
an intense emotional attachment to their in-group and subordinate their personal
goals to those of the group.
a. uncertainty avoidance
b. being
c. relationship
d. collectivism (Moderate; p. xxii)
e. ascription
10. The more _____ people have available, the greater their expertise.
a. relevant information that
b. time to think that
c. patterns and action scripts (Moderate; p. xx)
d. mental simulations
e. recognized decisions that
158
, 11. Which cultural value dimension is best described by this behavior? The manager opts
to hire a candidate from a wealthy family rather than a more competent candidate
who has no impressive family background.
a. human nature as mutable
b. human nature as immutable
c. ascription (Moderate; p. xxiii)
d. universalistic
e. flexibility
12. Which cultural value dimension is best described by this behavior? Employees prefer
predictability and clarity and are generally less enthusiastic about changing the
company.
a. flexibility and low uncertainty avoidance
b. order and high uncertainty avoidance (Easy; p. xxiv)
c. hierarchy
d. equality
e. task
13. Which cultural value dimension is best described by this behavior? Employees do
several things at once and receive more than one person in their office at a time.
a. locus of control
b. sequential
c. harmony
d. past orientation
e. synchronic (Easy; p. xxi)
True or False Questions
14. Organizational behavior knowledge is grounded in the scientific method. _____ True
or _____ False? Why?
True. Theories and relationships are tested to see whether they can actually predict
behavior.
(Moderate; p. xvii)
15. In task cultures, people take time to establish a relationship before getting down to
business. _____ True or _____ False? Why?
False. Because they are more focused on the task than relationships. Relationship
cultures establish relationships first so they can tell whether or not they trust the other
person enough to work with them.
(Moderate; p. xxiv)
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