Introduction
Introduction
International Business machines Corporation also commonly known as Big Blue is a multinational company that is based in America, Armonk in New York City. The company is operational in 170 countries across the world and is primarily a technology company that focuses on pr...
International Business machines Corporation also commonly known as Big Blue is a
multinational company that is based in America, Armonk in New York City. The company is
operational in 170 countries across the world and is primarily a technology company that focuses
on producing computer parts such as software, hardware, middleware among others. The
corporation also provides consultation services in varied areas of expertise such as
nanotechnology as well as mainframe computers. IBM was introduced back in 1911 and has
managed to remain the top technological service provider in many parts of the world
(Fitzsimmons& Fitzsimmons, 2013). IBM is also a pronounced research center that is also
responsible for some of the world’s top inventions such as automated teller machine (ATM),
SQL programming language, hard disk drive, dynamic random-access memory (DRAM), floppy
disk, relational database, as well as magnetic stripe card among other invention. The corporation
has being able to register pronounced success over the years and continues to be more successful
growing its market dimensions.
Despite the quality of services given by an organization, it is very vital to take into
considerations the customer needs that entail what the customers expect to obtain and achieve by
utilizing the products being produced. IBM Corporation understands the necessity of
understanding the customer needs and has taken critical measures to make sure that those needs
are met. IBM Corporation has being a top service provider to thousands of people for generations
and, thus, there are multiple customer expectations as well as satisfaction. These customers needs
include provision of fast, reliable, efficient, as well as accurate services (Stevenson & Sum,
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller THEEXCELLENCELIBRARY. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for £10.54. You're not tied to anything after your purchase.
