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Operations Management 6Th Canadian Edition By William - Test Bank

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Operations Management 6Th Canadian Edition By William - Test Bank

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  • January 2, 2024
  • 1078
  • 2021/2022
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,Chapter 01 - Introduction to Operations Management


Chapter 01
Introduction to Operations Management




True / False Questions


1. As a service business, the operations management activities of an airline company have
nothing in common with the operations management activities within a bicycle manufacturing
company.
FALSE



Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 01-01 Define the term operations management and identify operations management jobs.
Topic: 01-01 Introduction



2. Operations managers are responsible for managing activities and resources that produce
goods and/or provide services.
TRUE



Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 01-01 Define the term operations management and identify operations management jobs.
Topic: 01-01 Introduction



3. Effectiveness refers to achieving intended goals whereas efficiency refers to minimizing
cost and time.
TRUE



Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 01-01 Define the term operations management and identify operations management jobs.
Topic: 01-01 Introduction




1-1

,Chapter 01 - Introduction to Operations Management




4. Operations, marketing, and finance function independently of each other in most
organizations.
FALSE



Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 01-02 Identify the three major functions of organizations and describe how they interact.
Topic: 01-04 Functions within Organizations



5. The operations function exists only in firms that are goods-oriented.
FALSE



Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 01-02 Identify the three major functions of organizations and describe how they interact.
Topic: 01-04 Functions within Organizations



6. Operations management pertains almost exclusively to the management of manufacturing
operations.
FALSE



Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 01-01 Define the term operations management and identify operations management jobs.
Topic: 01-01 Introduction



7. Value-added refers to the cost of the inputs required to produce goods and services.
FALSE



Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 01-02 Identify the three major functions of organizations and describe how they interact.
Topic: 01-05 Operations




1-2

, Chapter 01 - Introduction to Operations Management




8. As long as a product is ready in advance of when customers demand it, the timing of when
a product is manufactured does not influence the value-added.
FALSE



Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 01-02 Identify the three major functions of organizations and describe how they interact.
Topic: 01-05 Operations



9. Storing an item earlier than the scheduled delivery date is an example of a value adding
activity.
FALSE



Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 01-02 Identify the three major functions of organizations and describe how they interact.
Topic: 01-05 Operations



10. Management information systems (MIS) are concerned with providing management with
the information it needs to effectively manage.
TRUE



Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 01-02 Identify the three major functions of organizations and describe how they interact.
Topic: 01-08 Other Functions



11. Operations management involves both system design and planning/control decisions.
TRUE



Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 01-03 Describe the scope of operations management and provide an overview of this textbook; including differentiating
between design and planning/control decisions.
Topic: 01-09 The Scope of Operations Management




1-3

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