Summary
Summary Unit 8 Recruitment and Selection Assignment 2
- Institution
- PEARSON (PEARSON)
P3 P4 M2 D2 P5 P6 M3 D3 Learning aim b and C Awarded Distinction 22/23
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Unit 8- Recruitment and SelectionLearning Aim B: Undertake a recruitment activity to demonstrate the processes
leading to successful offer
Learning Aim C: Reflect on the recruitment and selection process and your
individual performance
B.P3- Prepare appropriate documentation for use in selection and recruitment activities.
B.P4- Participate in the selection interviews, as an interviewer and interviewee
B.M2- In recruitment interviews, demonstrate analytical responses and questioning to allow
assessment of skills and knowledge
B.D2- Evaluate how well the documents prepared and participation in the interview activities
supported the process for a job offer.
C.P5: Complete a SWOT analysis on your performance in the interviewing activities
C.P6: Prepare a personal skills development plan for future interview questions
C.M3- Analyse the results of the process and how your skills development will contribute to
your future success
C.D3- Evaluate how well the recruitment and selection process complied with best practice,
drawing reasoned conclusions as to how it will support your future career.
,P3- Prepare appropriate documentation for use in selection and recruitment activities.
Job description
The purpose of job description for Tesco is that it provides clarity on what the job position is like which
includes: the responsibilities for the job position, the skills and experiences required for the job, etc. This
is so that Tesco will prevent themselves from hiring fraudulent candidates by having them provide their
CV to check if it aligns with the job the description that they have displayed. Job description needs to be
clear because it is essential for Tesco to hire the right workers to keep the productivity level maintained
at a high standard within the business. If the job description was not to be clear, the likelihood of
productivity rates will decrease that will have a knock-on effect on their, production rate leading the
profitability rate to fall, etc. This contributes to successful job offer as the business sets a clear
requirement for candidates and for those who meet are obliged to apply. Therefore, job descriptions
would allow me to receive successful job offers knowing that I will only apply for jobs that are within my
capabilities and since I have met the requirements, this increases the chance of me proceeding to the
next stage of the recruitment and selection process which is interviews as a way of validating the
credibility of the information given to them in document.
The job description for Tesco compared to Asda is that Asda is more detailed in the job position they
offer to give potential candidates a full grasp of what the work is like and what to expect when working
for Asda and gives a detailed description of the benefits you can gain when working. Moreover, they
have also included what the training you would expect to undergo for the job role that you're applying
for and including the importance of customer service. In summary Asda’s job description is more
optimistic and will likely have workers applying for their job positions from the use of assuring
candidates by stating how they would guide them and the positive end results after engaging with the
guidance provided by Asda.
Whereas for Tesco, the job description is a lot shorter than Asda’s to give potential candidates an instant
grasp of what the job is like with bullet points of skills and experiences that you may require to have. In
some cases, some Tesco job roles are similar to Asda’s in terms of the layout and the amount of detail
the description includes. The main difference between Tesco and Asda is Tesco’s more detailed in terms
of the benefits you will be provided such as discounts on various products and services (café, health
check, etc), retirement plan, exclusive deals, life assurance and also provides you your work schedule
(e.g., number of hours to work). I think Tesco’s job description is better than Asda’s because it is simple
and straightforward, and it is also clearer with a provided time schedule and benefits. However, one way
that Tesco can improve their job description is that they can try and make their job description shorter
and straightforward as an attempt to not overwhelm candidates with too much information that may
discourage candidates to apply for the job roles which is not Tesco’s objective as they are looking for
workers immediately to fill in vacancies to resume productivity rates at a high standard.
Job analysis
,Job analysis involves determining the necessary information relevant to a particular job role. This can be
the skills and experience required for the job, the qualifications and knowledge that is essential for
successful performance of the job role. This is crucial for a business to have because to initially hire
qualified workers, they will need to let the public know what is to be expected once they have applied
for the job role to be hired. This will reduce the number of fraudulent candidates they will receive in
their application list as it will clearly outline the requirements of a job role. Therefore, this contributes to
successful job offers as it provides candidates an understanding of the requirements they are required
to possess to decide if they are a good fit for the job role. If they do meet the requirements, candidates
are more likely to succeed and move onto the interview stage.
4 job roles
Technical Project Manager
The purpose of the role is to work or specialise with Tesco on a broad range of projects and programmes
that includes transport, distribution, logistics, supply chain, etc. This is so that Tesco can become more
innovative as a business that can respond to consumers and stakeholders’ needs and wants. The
responsibility as a manager the role is to have the capability to lead teams that are working in technical
field whilst also delivering projects and programmes that support Tesco colleagues and help serve
customers better, create and have a plan to deliver project/programme goals, ensuring stakeholders are
informed with the right information so that they can make the correct decisions, etc. This is to maintain
brand loyalty amongst investors/stakeholders so that they can continue investing their money into
Tesco that Tesco can use to expand their business with for a potential business growth. The skills
required for this job is that you will have to be enthusiastic, responsive person that can plan and
organise, good verbal and written communication skills, articulate concepts to diverse audience as well
as developing good relations with stakeholders.
Customer assistant
, The purpose of the customer assistant is to take care after customers to have them good customer
experience whenever they shop at Tesco. The intention behind this is to have an increase likelihood of
customers becoming brand loyal to Tesco from the amount of good customer experience they have with
Tesco from having their problems resolved and receiving guidance whenever they ask questions relating
whether it’s product knowledge or where the goods they want is located at, etc. The significance of this
job is it will always have challenges but that what makes it exciting being able to solve many problems
that will gradually make you a capable, flexible worker that can deal with any possible scenarios. The
skills required for this job is to have a passion for delivering good customer service, welcoming
customers with a positive attitude from using body expressions such as smiling, being able to work well
with a team effective communication skill, etc.
Customer Delivery Driver
The purpose of customer delivery driver is that you are essentially the representative for Tesco out on
the road, delivering products to customers with a good customer service every day. This job role is more
than a just driving as you will be fulfilling your role as a delivery driver whilst delivering good customer
service that customers will enjoy which is important for Tesco as the service your delivering will reflect
how likely customers will continue purchasing goods and services from Tesco and have them delivered
to their homes (known as brand loyalty). The responsibilities as a customer delivery driver is to drive
safely within the law, look after the deliveries with care, deliver good customer service, be friendly and
have a UK/EU/EEA driving licence for at least 12 months with no more than 3 penalty points.
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