Cosmetology theory exam practice questions
and answers already passed
Short term goals are those goals that can generally be completed within one
______ or less. - -Year
-Which of these terms refers to the moral principles by which we live and
work? - -Ethics
-All of the following are reasons why cosmetologists should study and have a
thorough understanding of life except? - -Having good life skills eliminates
the need for self esteem
-Which of the following is one of the guidelines for success? - -Keep your
personal life separate from your work
-Which of the following is one of the recommended strategies for effectively
managing your time? - -Make time management a habit
-Effective communicators usually have ______ caring personalities. - -Warm
-In order to be diplomatic, you should be assertive rather than: - -
Aggressive
-It is recommended that you study during blocks of time that would
otherwise be wasted, such as while: - -Waiting in a doctors office
-When we pay attention to our natural ______ we can learn how to manage
our time efficiently. - -Rhythms
-Unfortunately, even if you are creative enough, talented enough, and
motivated enough, you will still run into ______ as a cosmetologist. - -
Difficulties
-An unhealthy compulsion to do things perfectly is called: - -Perfectionism
-The conscious act of planning your life instead of just letting things happen
is described as having: - -A game plan
-The thing that propels you to do something is: - -Motivation
-Putting off until tomorrow what you can do today is called: - -
Procrastination
, -Self-_________ involves knowing what you want to achieve and keeping
yourself on track so that you do eventually achieve your goal. - -
Management
-Your clothing should always be stylish and: - -Functional
-An important aspect of professional image is: - -Physical presentation
-The key to prevent repetitive motion injury is to be aware of: - -Body
posture and movements
-Behaving _________ includes having a genuine interest in your own day to
day activities as well as being concerned about and for others. - -
Professionally
-Your back and shoulders should be relaxed and ________ when you are
providing client services. - -Level
-Open toed sandals are _______ footwear when working in a salon. - -
Inappropriate
-The science of how a workplace can best be designed for comfort, safety,
efficiency, and productivity is: - -Ergonomics
-The daily maintenance of cleanliness is: - -personal hygiene
-The impression you project through your outward appearance and conduct
in the workplace is your: - -Professional presentation
-Your posture and the way you walk and move are part of your: - -physical
presentation
-People who create conflict wherever they go typically do so because they
are feeling: - -Insecure
-In handling a client who is dissatisfied with a service, the ultimate goal is to:
- -Make the client happy to pay and return
-All of the following are golden rules of human relations except: - -Being
right is the same as acting righteous
-Step 6 of the 10 step consultation method is: - -Show and tell
-All of the following are primary criteria to consider when suggesting
hairstyle options to a client except: - -Hair color
, -The ability to understand people is _______ to the success of a
cosmetologist. - -Key
-To earn client's ______ and loyalty, you should set aside a few minutes to
take new clients on a quick tour of the salon, smile, and be yourself. - -Trust
-If a client requests a specific cut or color that she has seen on a celebrity,
you should ________ explain whether the look is right for the client. - -
Diplomatically
-If you have clients who are habitually ______, it us recommended that you
ask them to arrive earlier than their actual appointment time. - -Late
-When you meet an older client for the first time, it is recommended that
you address her with a(n) _______, such as "Mrs. Smith". - -Honorific
-It is best to avoid using ______ terms when conversing with clients. - -Slang
-As a cosmetologist, do not attempt to fulfill the role of ______ career guide,
parental sounding board, and motivational coach for your clients. - -
Councilor
-If during a discussion, a client is revealing increasingly personal details, it is
recommended that you change the subject or _______ to help take her mind
off of her troubles. - -Suggest a mini relaxation service
-You should be open and honest in all of your communications with
coworkers, but you must also be _______ to circumstances in which being
direct would be hurtful. - -Sensitive
-When you need to speak with your manager about an issue or problem, it is
recommended that you _______ beforehand. - -Find a possible solution
-The act of successfully sharing information between two people so that the
information is understood is called: - -Effective communication
-The document also known as a client questionnaire or consultation card is
the: - -Intake form
-The verbal communication also known as the needs assessment is the: - -
Client consultation
-Instead of the term client, patrons of the day spas are commonly called: - -
Guests
-The term commonly used for patrons of medical spas is: - -Clients
, -Cocci bacteria are: - -Round shaped
-Which type of bacteria can cause strep throat or blood poisoning? - -
streptococci
-Bacteria that grow in pairs and can cause pneumonia are: - -diplococci
-Lyme disease and syphilis are caused by spiral or corkscrew shaped
bacteria called: - -Spirilla
-In 2000, a bacteria called mycobacterium fortuitum caused a client
outbreak due to failure of the practitioner to follow proper disinfection
guidelines in: - -Whirlpool foot spas
-Bacteria generally consists of an outer cell wall containing a liquid called: -
-Protoplasm
-The process whereby bacteria grow, reproduce, and divide into two cells is:
- -Binary fission
-The presence of pus is a sign of: - -bacterial infection
-A ______ infection appears as a lesion containing pus and is confined to a
particular part of the body. - -Local
-Which of the following is a condition caused by an infestation of head lice? -
-Pediculosis capitis
-The ability of the body to destroy and resist infection is called: - -Immunity
-Disinfectants used in salons must carry a(n) _____ registration number. - -
EPA
-Which agency publishes the guidelines known as universal precautions? - -
OSHA
-A salon implement that accidentally comes in contact with blood or body
fluids must be thoroughly cleaned with: - -An EPA registered disinfectant
-Disinfectants with a high PH that can cause skin irritation or burn the skin
or eyes are: - -Phenolic disinfectants
-When washing your hands, you apply soap, lather and scrub your hands
and under free edges of nails with a nail brush for at least: - -1 minute
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