COM312 GCU Test 1 Questions with complete solutions
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Module
COM 312
Institution
COM 312
COM312 GCU Test 1 Questions with
complete solutions
Destructive conflict - answerdamages the parties and their relationship
Relationship goals - answerpertaining to the parties' influence on each other. Who gets to
decide, how they treat one another, and other aspects of their communication
Id...
com312 gcu test 1 questions with complete solution
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COM312 GCU Test 1 Questions with complete solutions Destructive conflict - answer✔✔damages the parties and their relationship Relationship goals - answer✔✔pertaining to the parties' influence on each other. Who gets to decide, how they treat one another, and other aspects of their communication Identity, or face -saving - answer✔✔needs of people to present themselves positively in interactions and to be treated with approval and respect Prospective goals - answer✔✔identified before interacting with the other parties Transactive goals - answer✔✔eme rge during the communication exchanges destructive conflict - answer✔✔characterized by a shift from original goals to a desire to harm the other party Retrospective goals - answer✔✔identified after the conflict episodes have occurred Power imbalances - answer✔✔often impede conflict management; extreme power imbalances characterizing bullying and sexual assault and harassment are discussed interpersonal conflict - answer✔✔conflict that occurs between two or more individuals operating as a system of relations , complete with repetitive behavior, rules, and other identifiable dynamics Microevents - answer✔✔observable, recur -ring patterns of behavior that can be analyzed for underlying conflict structure What underlies most conflict? - answer✔✔relationship and id entity goals TRIP goals are.. - answer✔✔Topic, Relational, Identity, Process Topic goals - answer✔✔"What do we want?" Express what you want Relational goal - answer✔✔"Who are we to each -other?" "I thought we were friends?" Identity goals - answer✔✔"Who am I?" maintain ones sense of self "you're so nasty Process goals - answer✔✔"don't want technology" interests in how the interaction is conducted 5 conflict styles - answer✔✔avoiding, accommodating, compromising, competing, co llaborating avoiding - answer✔✔"no way" accomodating - answer✔✔"your way" compromising - answer✔✔"half way" collaborating - answer✔✔"our way" competing - answer✔✔"my way" top 6 creative constructive conflict - answer✔✔descriptive, problem solve, spontaneou s, empathy, provisional, & equality downward spiral in conflict - answer✔✔less interaction.. complain.. avoid.. resent.. end relationship upward spiral in conflict - answer✔✔behaviors.. perception of other.. perception of relationship Sign you're in destru ctive conflict - answer✔✔aggressive, intense, negative emotions _______ withhold information or block discussion - answer✔✔men ______ complain more in a marital setting than _____. - answer✔✔1. women 2. men Conflict is not "_____" it is ____. - answer✔✔1. part of your life 2. life examples of scarce resources - answer✔✔money, time, attention, affection, ect. expressed struggle begins with - answer✔✔a triggering event how to handle conflict - answer✔✔turn -taking: admit, explore, validate, and listen where do we learn conflict - answer✔✔socialization, caught vs taught, attitudes affected
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