Summary
Summary Public services - volunteering - M3
- Institution
- PEARSON (PEARSON)
Directly from my public services course which I achieved maximum marks in, this covers M3 of the volunteering module
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By: simonamaciute • 4 year ago
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Explain in detail the skills required for voluntary workWhilst doing voluntary work there are a number of skills that you should have in order to successfully
and effective work as a volunteer. These skills include:
Communication – It is essential to be able to communicate with others whilst volunteering as
volunteering involves a lot of communication with different people with different
backgrounds, ages etc... You have to communicate with one another to organise or carry out
anything and be able to do volunteer work. Some volunteer work simply needs you to
communicate with others.
Organisation – volunteer work requires you to organise it either yourself or in a group and
then any activities, fundraising or similar as well. Therefore being able to organise is an
important skill for volunteer as without it there is no volunteer work or the volunteer work
done is inefficient and disorganised.
Empathy – In volunteer work it is often necessary to empathetic towards other people and
understands the situation there in and how they feel about that situation. Being able to
empathise or at least appear to is an important skill in being able to work with people and
communicate with them. This skill is especially important when dealing with individuals who
have had traumatic experiences or who are not emotionally mature.
Discipline – When doing volunteer work it is important to have discipline, both for yourself
and others around you. Whilst there is no need to be hard on discipline for effective
volunteer work you must be disciplined. Discipline means that organisation and
communication are made easier, everyone knows what they should be doing and more
importantly not doing and what will happen to them if they step out of line.
Listening – Tied in with empathy is listening, this is an important skill in developing
communication too. Listening means that you listening to people and take in what they are
saying rather than just pretending to hear otherwise you can`t understand what they are
saying and can`t empathise or communicate back effectively to them.
Limiting – A another important skill in volunteer work is limiting yourself. Being able to limit
your strength for instance is very important especially when working with children as they
may get easily hurt otherwise. Limiting is also part of developing your discipline.
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