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Quality Driven Management (QDM) Expert Exam - Questions with Verified Answers £14.72   Add to cart

Exam (elaborations)

Quality Driven Management (QDM) Expert Exam - Questions with Verified Answers

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  • Module
  • QDM
  • Institution
  • QDM

Quality Driven Management (QDM) Expert Exam - Questions with Verified Answers Which of these options applies to QDM? 1 Only my FedEx Opco uses it 2 Only my department uses it 3 Nobody uses it 4 QDM applies to all functions and activities The 1-10-100 Rule says that every dollar spent doing things...

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  • April 29, 2024
  • 11
  • 2023/2024
  • Exam (elaborations)
  • Questions & answers
  • QDM
  • QDM
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QDM Expert Exam


Which of these options applies to QDM?

1 Only my FedEx Opco uses it
2 Only my department uses it
3 Nobody uses it
4 QDM applies to all functions and activities

The 1-10-100 Rule says that every dollar spent doing things right the first time avoids
$100 for the failure

The QDM Principle Measure, Measure, Measure involves measuring...
failures, variation, and success

Which principle addresses waste reduction and/or elimination?
Optimize Business Performance

Which type of activity is the customer willing to pay for?
value-added activity

Which action does not embody the Be Scientific Principle?
Following your gut instinct

Which tool is used in a quality improvement project and states the business objectives
QAT Charter

Which tool will help determine the scope of my project?
SIPOC

What tool will help me gain insight into customer expectations?
Voice of Customer (VOC)

What tool helps link projects to strategic objectives regarding customer relationships?
Customer Corridor

You should always pilot your solution to ensure it performs as expected
False

A diagram used to brainstorm causes of a failure and sort the causes into categories
Fishbone

Way of brainstorming that helps to dig beyond initial observations of a problem's cause
5 Whys

, Which step is not a part of the Launch phase of ABLE?

1 Prepare an implementation plan
2 Define a control plan
3 Build understanding
4 Launch a full-scale implementation?

Which is not a component of a control plan

1 Flow Chart
2 Evaluation Metrics
3 Performance Goals
4 Contingency/Action Plans

How much a measure deviates from the norm over time?
Variation

A graph that pictures the degree of variation in a process
Run Chart

If your targets aren't achieved you should return to the Assess phase and restart
False

Repacking equipment to move storage is an example of what type of activity
Non-value add

What type of activity is training on a new regulation?
Value enabling

What type of waste can result from under-delivering on a product or service?
Correction

Which tool helps you to maintain an organized, safe and high-performing way of
working?
5S+1

Identifying and removing core constraints is an example of
Systems thinking

Paul can tell with just a glance if a tool is missing. What QDM tool is he using?
Visual Management

Which change management approach should be used in conditions of high risk?
Power-coercive

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