Essay
D2 evaluate feedback from delegates participating in the event.
- Institution
- PEARSON (PEARSON)
D2 Unit 18 BTEC Business Level 3 extended diploma
[Show more]
2 reviews
By: shaharyarmalik1 • 3 year ago
By: 40089665 • 5 year ago
Content preview
EVALUATE FEEDBACK FROM DELEGATES PARTICIPATING INTHE EVENT
1.0 TERMS OF REFERENCE
1.1. On the Monday 4th of December ….asked me to create a report about the
feedback that we received from our event’s attendees.The event was held on
…..in Uxbridge college in the main Exit hall from 11:00 - 15:00.
2.0 PROCEDURE
2.1 In order to write this report I will use the following information: -
• Feedback forms which we used questionaries from participants on the walk –
teachers, the charity and students
• Notes from de-brief meeting after the walk
3.0 FINDINGS
It is very important for our event to get feedback from our delegates and
attendees because their responses is going to help us make future
improvements therefore it will help us to bring new products or services that
wasn’t in the actual event but it was expected from our customers.As a result
we decided to conduct a primary research feedback.By using this research
would allow us to find out if the customers were interested and happy in buying
our products, in fact we discussed a few options that included questionaries ,
face to face interview , survey ,observations or emails.At the end of our
discussion we come across of choosing either questionnaires or
observations.Observation can be an evaluation as participants can observe and
take note by watching people’s reaction to the events and asking them
questions face to face.Looking deeper we agreed to do questionaries because
is an efficient way of getting a lot of responses from a random and bigger
sample in a shorter period of time.Also it doesn’t take to much effort for
distributing them therefore its low cost as we didn’t have to hire people for
doing these job as we could do it by ourselves.As a result with received
responses we could identify customer’s needs and we understood which
products will suit better for future events. Questionnaires are more
quantitative research than qualitative which was useful for us as we got
statistical data.These was obtained through calculating the responses.An
advantage of using questionnaires is that it gives attendees the opportunity to
evaluate the effectiveness of various aspects of our event such as service,
product demonstrations and the overall experience with the event.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Dvacarciuc. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for £4.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
50064 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy revision notes and other study material for 14 years now