P1 M1 Understand the organisational issues related to computer
system maintenance
Procurement.
The purchasing of new equipment or upgrading of the hardware on the current systems.
Making sure IT systems are kept up to date with both hardware and software and to make
sure they have the correct tools to do the job and keep staff happy. Systems are either
purchased outright or leased from an outside company.
Sustainability.
Maintaining standards within the company without exceeding expenditure and the way of
saving money while still keeping the standards required for the business to run properly.
Companies have to plan when these systems are no longer meeting their requirements.
Environmental issues.
Making sure standards are met with the disposal of old or broken products and insuring that
the correct procedures are followed. Stopping the pollutants getting into the environment
some components in computers contain hazardous material and these need to be disposed
of in the correct manner as to not damage the environment. This also relates to the
environment around the actual computers to make sure they are running at their optimum
capability dust is a huge problem with computer systems as this can block up fans and
reduce airflow around the system causing them to overheat.
Companies need the correct policies and procedures in place to ensure that they are
conforming to government standards also so they can keep consistency in their work and so
the staff are trained to do everything in the same and correct manner as everyone else
within the company this means they can all follow health and safety guidelines and policies
of the company to ensure they are doing everything correctly.
This also relates to computer maintenance in the way of the disposal of electrical
components and the environmental issues these create if these items are not disposed of in
the correct manner as it can cause serious issues in the environment. Also the data
protection act 1998 and the computer misuse act 1990 laws needs to be adhered to often
hard drives have lots of sensitive information on them and the company that has this
sensitive information for example names and addresses of their customers and other
sensitive information that may damage the company if this gets into the wrong hands.
Companies usually make their employees sign an agreement to make them abide to these
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