A credit card-processing firm would be likely to list the following competitive
priorities for its external customers:
A.
Concurrent engineering
B.
Mass customization
C.
Consistent quality
D.
Postponement - c
Which of the following events from the twentieth century defines the history of...
MGSC 395 Practice Exam 1 Questions
and Answers 2024
A credit card-processing firm would be likely to list the following competitive
priorities for its external customers:
A.
Concurrent engineering
B.
Mass customization
C.
Consistent quality
D.
Postponement - c
Which of the following events from the twentieth century defines the history of
operations and supply chain management?
A.
The invention of the assembly line for the Model T car by Henry Ford.
B.
Alfred Sloan's introduction of strategic planning for achieving product proliferation
and variety.
C.
The Toyota Production System for removing wasteful activities from an organization.
D.
All of the above. - d
SSS is a local restaurant serving the needs of college students, faculty, and staff. The
manager is considering adding a website so carry-out customers can order in
advance more easily. Which process would be a core process in this new
undertaking?
A.
Scheduling wait staff
B.
,Web design
C.
Budgeting
D.
Creating file system for recipes - b
Gymtastic was able to serve large crowds of customers and then adjust operations
to serve very few customers thanks to their competitive capability related to
A.
cost.
B.
flexibility.
C.
quality.
D.
time. - b
A ________ process is a set of activities that delivers value to external customers.
A.
strategic
B.
line manufacturing
C.
core
D.
service - c
What do all processes have?
A.
inputs and outputs
B.
purchased materials and services
C.
workers and managers
, D.
equipment and facilities - a
United States business operations (i.e., product design) in an international area
based on the local standard rather than U.S. standards is an example of a decision
based on _______ considerations.
A.
productivity
B.
diversity
C.
ethical
D.
environmental - c
Technological change is proceeding at a rapid rate, but there are many challenges
such as
A.
robots have not proven useful in manufacturing.
B.
the Internet is too difficult to use.
C.
employees may resist technological change if it is not managed well.
D.
technology cannot provide a competitive advantage. - c
The three mainline functions of any business are
A.
operations, accounting, and management.
B.
operations, marketing, and information technology.
C.
operations, marketing, and management.
D.
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