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NURS-206 Giger Chapter 2_ Communication.
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- TAMU Business 101 Semester Final Exam
NURS-206 Giger Chapter 2_ Communication.
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NURS-206 Giger Chapter 2:Communication
Describe appropriate nursing intervention techniques to develop positive communication
in the nurse- client relationship. - ANS-
Describe the advantages and disadvantages of electronic and phone translators - ANS-
Describe the importance of communication as it relates to transcultural nursing
assessment. - ANS-
Does assessing communication require information on every aspect of a specific
culture? - ANS-No. You should elicit ethnic identity, generation in the US, beliefs of 1st
generation.
How can we assess the personal beliefs of people from cultures different from our own?
- ANS-Determine conscious and unconscious attitudes.
Set aside personal values, biases, idea, and attitudes that are judgmental and may
negatively affect care.
Learn to control personal reactions by a broaden understanding of others' beliefs and
behaviors.
How can we speak with and understand a person who speaks a different language? -
ANS-Use of interpreter, speaking slowly and more distinctly, using gestures, acting out,
pictures, bi-lingual dictionary, and repeating the message may help to enhance
communication.
How do different cultures perceive names? - ANS-Spiritual and traditional continuity is
evidenced in the Hebrew culture.
Spaniards and Latin Americans include women more than other cultures, with children
carrying their father's name first and their mother's name second.
How do different cultures perceive silence? - ANS-American Indians, traditional Chinese
and Japanese value silence as essential to understanding a person's needs.
, English and Arabic use silence for privacy
Russian, French, and Spanish persons use silence to indicate agreement between
parties
How do different cultures view touch? - ANS-In some cultures touch is considered
magical and healing.
Mexican-Americans and American Indians view touch as symbolic of undoing evil
spells.
How do people in different cultures perceive body posture? - ANS-In some Western
cultures, the closer a listener's overall posturing matches the posture of the speaker, the
higher the likelihood of receptivity.
How do people in different cultures perceive eye contact? - ANS-Asian people and
some American Indians relate eye contact to impoliteness and an invasion of privacy.
Persons in certain Indian cultures avoid eye contact with persons of a higher or lower
socioeconomic class.
India and Greece cultures place more focus on the eyes than others and consider the
use of eyes as all-important.
How might a grammatical structure influence how a person perceives the message? -
ANS-Word choice, grammatical structure, speech fluency, and articulation provide cues
to social status and class.
Value of "small talk" varies from culture to culture, person to person.
Clients tend to add irrelevant material because it lessens embarrassment.
Patients who use folk healers believe that information on the weather, environment, and
eating habits are really important pieces of information for health professionals.
How might a name influence how a person perceives the message? - ANS-Names have
a special psychological and cultural significance.
Consideration that goes into the naming process varies greatly from culture to culture.
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