CRISIS PREVENTION INTERVENTION CPI QUESTIONS AND
ANSWERS #9
Anxiety - correct answer a noticeable increase or change in behavior
Challenge Position - correct answer a body position in which one individual is face-to-
face, toe to toe, and eye to eye in relation to another individual
Classroom Model - correct answer demonstrating physical interventions in order to
show the application of basic principals
Coping Model - correct answer a model that staff members can use to guide them
through the process of establishing Therapeutic Rapport with an individual after a crisis
individual
Decision-Making Matrix - correct answer a tool that can help staff reach objective critical
decisions about risks
Defensive Level - correct answer the beginning stage of loss of rationality. At this stage,
an individual often becomes belligerent and challenges authority. It is the second level
in the Crisis Development Model
Directive Staff Attitude/Approach - correct answer an approach in which a staff member
takes control of a potentially escalating situation. It is the recommended staff
attitude/approach to an individual at the Defensive level.
Disengagement - correct answer the use of a physical intervention to gain a release
from any holding situation while minimizing risk of pain or injury in situations in which
the behavior has been assessed as a lower, medium, or higher risk to self or others.
Empathic Listening - correct answer an active process to discern what a person is
saying
Grab/hold - correct answer a situation in which another person maintains physical
contact without consent and there is the intentional or unintentional risk of harm to a
part of one's body
Haptics - correct answer communication through touch; a form of nonverbal
communication
Higher-Level Holding - correct answer physical intervention necessary to restrict a
person's range of movement in relation to high-risk behavior as determined by a
behavioral risk assessment.
Integrated Experience - correct answer the concept that behaviors and attitudes of staff
impact behaviors and attitudes of those in their care and vice versa
, Kinesics - correct answer the nonverbal behavior that communicates messages to
others via body position, posture, and movement
Likelihood - correct answer the chance that an event or behavior may occur
Limit Setting - correct answer a verbal intervention skill in which a person is offered
choices and consequences.
Limits should be - correct answer clear, simple, reasonable, and enforceable
Lower Level Holding - correct answer physical intervention necessary to use as a guide
or physical prompt or to provide minimal physical support to limit the person's range of
movement in relation to low-risk behavior as determined by a behavioral risk
assessment.
Medium Level Holding - correct answer physical intervention necessary to limit the
person's range of movement in relation to medium-risk behavior as determined by a
behavioral risk assessment. Medium level holding is designed to limit the person's
ability to move away from staff and cause harm to self and others.
Opt-Out Sequence - correct answer an algorithm designed to assist staff in the
assessment of risk behavior and decision making required during the use of physical
intervention.
Opt-Out Sequence enables staff to - correct answer reduce the duration of physical
interventions, minimize the potential adverse outcomes (risk) associated with such
approaches, and re-establish Therapeutic Rapport
Para-verbal Communication - correct answer the vocal part of speech, excluding the
actual words one uses.
Three key components of para-verbal communication - correct answer tone, volume,
cadence of speech
Physical Intervention - correct answer a safe, non-harmful, and last-resort response to a
person in crisis displaying risk behavior posing a threat to self or others.
Physical Intervention include - correct answer disengagement and/or holding skills that
are reasonable and proportionate to the level of risk behavior presented
Position - correct answer where you are in relation to others-your orientation
Posture - correct answer how you hold and move your body
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